
BMW of Cape Cod, A Premier Company
Hyannis, MA
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Great experience. I give credIt to Ben. Best new car buying experience in over 50 years! .... attentive, patient, responsive and most importantly, trustworthy. Thanks Ben. buying experience in over 50 years! .... attentive, patient, responsive and most importantly, trustworthy. Thanks Ben. More
Disappointing service visit, usually no complaints. Poor communication. Dropped my car off early for a 9 am appointment. No updates all day. Took two text messages and a voice mail before I got a call that communication. Dropped my car off early for a 9 am appointment. No updates all day. Took two text messages and a voice mail before I got a call that the car would be ready at 3:40. When I arrived the first thing I was asked to do was sign, without any explanation of what had been done. Will request another service advisor next time More
I have dealt with Andrew a number of times and he has been very accommodating in all instances. He has gone out his way to get me additional information for my vehicle. been very accommodating in all instances. He has gone out his way to get me additional information for my vehicle. More
Great experience. A very easy purchase. I was able to negotiate a great price and complete the purchase in one day. I called Ben in the morning and he had the car ready for me that afternoo I was able to negotiate a great price and complete the purchase in one day. I called Ben in the morning and he had the car ready for me that afternoon. With a looming lockdown and anxiety over the Pandemic Cape Cod BMW made things very easy for me. More
James Carbonell was terrific with my lease buyout!! The car had an open Recall that needed to resolved before the purchase. James coordinated everything from repair to financing making the experience very car had an open Recall that needed to resolved before the purchase. James coordinated everything from repair to financing making the experience very easy. More
Great team From the initial call into Joe through the final sale and collection the entire team did a great job providing a friendly honest service. I am a Michi From the initial call into Joe through the final sale and collection the entire team did a great job providing a friendly honest service. I am a Michigan resident and would have no hesitation to make another remote purchase with this dealership. More
Kennedy was great. I was apprehensive about having my car serviced during the covid19 pandemic. As soon as I arrived, Kennedy described to me all the precautions he was I was apprehensive about having my car serviced during the covid19 pandemic. As soon as I arrived, Kennedy described to me all the precautions he was taking to be certain both he and I were safe. He made me very comfortable. He was very efficient, answered my questions professionally and made certain everything I requested was done. He is a valuable addition to the staff at BMW. More
THANKS BMW! The dealership was prompt and courteous. BMW dropped off a gorgeous loaner and performed the oil change in one day. A friendly professional returned The dealership was prompt and courteous. BMW dropped off a gorgeous loaner and performed the oil change in one day. A friendly professional returned my vehicle. Thank you! More
Professionalisms Friendly staff , always a pleasure taking my car for service waiting area is very clean guys did a great job cleaning my car even though it was rainin Friendly staff , always a pleasure taking my car for service waiting area is very clean guys did a great job cleaning my car even though it was raining More
Maeve was great. I can't review the service part until I am sure the fix holds. Maeve was very good. Friendly and informative. Kept me updated about what was happenin I can't review the service part until I am sure the fix holds. Maeve was very good. Friendly and informative. Kept me updated about what was happening and when work would be completed etc. More