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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.7
1,325 Reviews

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,325 reviews

March 27, 2020

Great experience. I give credIt to Ben. Best new car buying experience in over 50 years! .... attentive, patient, responsive and most importantly, trustworthy. Thanks Ben. More

by Philcjohnson
Recommend Dealer
Yes
Employees Worked With
Ben Whitney, Richard Harrington
Mar 30, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for the kind comments - Ben will be so happy to hear them! Your business is greatly appreciated by all of us here at BMW of Cape Cod, and we hope we have the opportunity to work with you again in the future. Take care and enjoy your new vehicle!

March 25, 2020

Disappointing service visit, usually no complaints. Poor communication. Dropped my car off early for a 9 am appointment. No updates all day. Took two text messages and a voice mail before I got a call that More

by JSOXLEY
Recommend Dealer
No
Employees Worked With
Kennedy Goncalves
Mar 27, 2020 -

BMW of Cape Cod, A Premier Company responded

Hello – we’re sorry to hear of your disappointment. We appreciate the feedback and will be addressing your comments with the appropriate parties. If there’s any additional feedback you’d like to share, please don’t hesitate to give us a call at 508-815-5500 and ask to speak to our General Manager, Nicholas Laham. Thank you.

March 25, 2020

I have dealt with Andrew a number of times and he has been very accommodating in all instances. He has gone out his way to get me additional information for my vehicle. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
Mar 26, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to leave us a review, Dan - we'll be sure to share with Andrew! We appreciate you choosing BMW of Cape Cod for your service needs, and we look forward to your next visit!

March 24, 2020

Great experience. A very easy purchase. I was able to negotiate a great price and complete the purchase in one day. I called Ben in the morning and he had the car ready for me that afternoo More

by rrowley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Whitney, Richard Harrington
Mar 25, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to leave us a review! We're glad our team could make your purchasing experience a smooth and efficient one, and we'll be sure to pass along your kind comments. Your business is truly appreciated by all of us here at BMW of Cape Cod, and we look forward to seeing you again in the future - take care!

March 23, 2020

James Carbonell was terrific with my lease buyout!! The car had an open Recall that needed to resolved before the purchase. James coordinated everything from repair to financing making the experience very More

by Leland M
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington, Kennedy Goncalves
Mar 24, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind comments, Leland - James will be happy to hear them! Your business is greatly appreciated by all of us here at BMW of Cape Cod and we hope we have the opportunity to work with you again in the future!

March 21, 2020

Great team From the initial call into Joe through the final sale and collection the entire team did a great job providing a friendly honest service. I am a Michi More

by ken92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walker, Richard Harrington, Joe Martin
Mar 23, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your experience! We appreciate you working with us all the way from Michigan and are glad to hear that our team provided you with an exceptional experience throughout the process. It was a pleasure working with you and we hope we have the opportunity to do so again in the future - take care and please don't hesitate to reach out if there's anything else we can do for you!

March 21, 2020

Kennedy was great. I was apprehensive about having my car serviced during the covid19 pandemic. As soon as I arrived, Kennedy described to me all the precautions he was More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kennedy Goncalves
Mar 23, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind comments - Kennedy will be happy to hear them. Your business is greatly appreciated by all of us here at BMW of Cape Cod, and we look forward to seeing you again!

March 20, 2020

THANKS BMW! The dealership was prompt and courteous. BMW dropped off a gorgeous loaner and performed the oil change in one day. A friendly professional returned More

by jeep9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember driver’s name but he was exellent, Rebecca Meyer
Mar 23, 2020 -

BMW of Cape Cod, A Premier Company responded

It was our pleasure! We appreciate you choosing BMW of Cape Cod for your service needs, and we look forward to seeing you again!

March 20, 2020

Professionalisms Friendly staff , always a pleasure taking my car for service waiting area is very clean guys did a great job cleaning my car even though it was rainin More

by DRYSDALEPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kennedy Goncalves
Mar 23, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind review! We appreciate you being a part of the BMW of Cape Cod family, and we look forward to your next visit!

March 20, 2020

Maeve was great. I can't review the service part until I am sure the fix holds. Maeve was very good. Friendly and informative. Kept me updated about what was happenin More

by JCALA1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Mar 23, 2020 -

BMW of Cape Cod, A Premier Company responded

Thanks for taking the time to share your experience with Maeve - we'll be sure to share your kind comments with her. Your business is greatly appreciated by all of us here at BMW of Cape Cod and we look forward to working with you again in the future. Please don't hesitate to reach out if there's anything else we can do for you!

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