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BMW of Cape Cod, A Premier Company - Service Center

Hyannis, MA

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rated
515 Reviews
Call Service Center (508) 815-5500

515 Reviews of BMW of Cape Cod, A Premier Company - Service Center

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January 30, 2023

BMW of Cape Cod exceeded my expectations. Scheduled service was quick and they were able to resolve a minor issue that my prior BMW service center was unable to diagnose. More

by cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Jan 31, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you, Cory, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 29, 2023

This service center is thorough and does an excellent job of finding and solving issues with my car. I really appreciate having a quality repair service that is accessable from home, as we love in a rural ar More

by BEVHOBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher, Madison Mascarelli
Report | Print
Jan 29, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your positive experience with BMW of Cape Cod, A Premier Company. Thank you for the five-star rating. We appreciate your business and look forward to serving you in the future. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 28, 2023

Everyone very courteous and professional at this dealership. They get the job done and usually I wait where the wait area is clean and stocked with snacks , water, or coffee. More

by GKCRUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Jan 29, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 28, 2023

5 start service from start to finish On time delivery expectations exceeded for both of my BMWs that were serviced More

by MSCIABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt, Maeve Maher, Charley Claffey, Madison Mascarelli
Report | Print
Jan 29, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 28, 2023

Extremely satisfied with service at this dealership. Staff is very knowledgeable and helpful overall. Will continue to use them for all service issues. More

by RMARKARIAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bela Rua, Maeve Maher, Chris Spence, Charley Claffey
Report | Print
Jan 29, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to leave us a five-star rating! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 27, 2023

Good advice on upgrade of GPS, pleasant waiting area and loved the video from the service which I had never seen before. Bravo! More

by dsurround
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Jan 29, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 26, 2023

I like the transparency of the transaction, Mike my salesman was professional,knowledgeable,and exceeded my expectations. In, short,I highly recommend BMW of Cape Cod. More

by thehomeinspector
Recommend Dealer
Yes
Employees Worked With
Chris Spence, Mike Tullie, Charley Claffey
Report | Print
Jan 26, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 26, 2023

difficult to get an appointment invoice stated that the car was washed and vacuumed (neither was done, received a car wash coupon) this is what I can tolerate from Kia but not a premium brand More

by Marko Koellmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman who returned the car was Tony,
Report | Print
Jan 26, 2023 -

BMW of Cape Cod, A Premier Company responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 26, 2023

They do what the say they are going to do and are a pleasure to deal with. I wont buy a vehicle from anyone else. More

by REGOMFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Muldoon, Alex Robbins, Chris Spence, Charley Claffey, Madison Mascarelli
Report | Print
Jan 26, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 25, 2023

Fantastic service and staff. Maeve is wonderful to work with and always keeps me updated on the status of my car. Highly recommend! More

by Kathleen B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Jan 26, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Maeve delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

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