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BMW of Cape Cod, A Premier Company - Service Center

Hyannis, MA

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515 Reviews

515 Reviews of BMW of Cape Cod, A Premier Company - Service Center

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January 18, 2023

Charley was awesome! Great communication and worked hard to please me. Thanks Charley, I appreciate the great service! More

by BRIANDCOHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher, Charley Claffey
Jan 18, 2023 -

BMW of Cape Cod, A Premier Company responded

Brian, Thank you for your business and this review. We're happy to hear Charlie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 18, 2023

Seamless transaction- dealership delivered the car from Hyannis all the way to our home in Shelburne Falls - thanks to the team at Cape Cod BMW ! More

by pippinnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon , Chris Spence
Jan 18, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that Chris and Tim had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 18, 2023

Very Personable. Reliable. Efficient. A pleasure to work with. Good communication via text and email More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey, Madison Mascarelli
Jan 19, 2023 -

BMW of Cape Cod, A Premier Company responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 18, 2023

Very professional and competent 😊 I would gladly recommend this dealership to anyone I know near and far. More

by Karen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Capparella, Maeve Maher
Jan 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for choosing BMW of Cape Cod, A Premier Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 17, 2023

Charley my service advisor was great. He listed my service needs and had the mechanics address them all in one visit. In that this is my wife’s car, that gave my wife a peace of mind tha More

by RILEY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John , my mechanic who texted me a video, Charley Claffey
Jan 18, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your kind words for Charley, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 17, 2023

Was very impressed with Maeve and the service that was provided regarding my car's navigation system, When I dropped the car off, Maeve asked if I needed a ride home (I didn't). Within about an hour, I More

by IFMBUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jan 18, 2023 -

BMW of Cape Cod, A Premier Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Maeve met your service expectations. Thank you for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as a valued customer for many years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com

Jan 18, 2023 -

IFMBUD responded

You are quite welcome. Maeve and your team certainly deserved a very positive response.

January 17, 2023

Always very satisfied with Premier BMW. The service department delivers on what they say. Very professional! More

by GODIN.RONDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jan 18, 2023 -

BMW of Cape Cod, A Premier Company responded

Ronda, Thanks for sharing about your experience with BMW of Cape Cod, A Premier Company. Maeve and our team appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 14, 2023

Very professional, knowledgeable, accommodating. I always know that my bmw will be well cared for. Thankyou, Ted steiger More

by ALBERTSTEIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jan 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Ted, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Cape Cod, A Premier Company! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 14, 2023

Clean, efficient, kept me informed of status of work. Service personnel friendly. Too many appointment reminders (at least 10 sent) More

by JRMCKENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Jan 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 14, 2023

They attended to me Very good and thorough . Treated me with respect and answered my questions More

by KBIRUNGI50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Jan 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with Charley and our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

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