BMW of Cape Cod, A Premier Company - Service Center

Took me the same day which was great. I wish I would have known ahead of time how long I would be waiting. I wish I would have known ahead of time how long I would be waiting. More

The best owner , service and staff prompt courteous always willing to help with a smile in sufficient time always willing to help with a smile in sufficient time More

Scheduled oil change for 10 AM. Arrived 9:45. Waited 2 hours. Inexcusable. Watched video of multi- point inspection. Very cursory two minute drill. Hood up. Everything looks goo Arrived 9:45. Waited 2 hours. Inexcusable. Watched video of multi- point inspection. Very cursory two minute drill. Hood up. Everything looks good. Hood down. Complimentary car wash not performed. Instead referred to facility down the street. I had no time for that delay. So I certainly could not recommend to a friend. Overall, pretty poor service. More

I had previously purchased my BMW from Peabody but got such excellent service at Premier I bought my last BMW at Premier and will buy my next. Ms. Maher is excellent at her job and an asset to your dealer such excellent service at Premier I bought my last BMW at Premier and will buy my next. Ms. Maher is excellent at her job and an asset to your dealership. Bruce Thompson More

Because of Maeve's personality she is a good ambassador for the dealership. Maeve is very good at her job. She is efficient with her task at hand and keeps you updated of the progress of service. for the dealership. Maeve is very good at her job. She is efficient with her task at hand and keeps you updated of the progress of service. More

Great experience. Staff are very friendly and efficient. It was a pleasure having our car 🚗 serviced Staff are very friendly and efficient. It was a pleasure having our car 🚗 serviced More

Flat tire on the way to work - they got me in right away. The people at this dealership really make a difference. I have worked with Maeve for years. She always takes great care of me (especially this time w The people at this dealership really make a difference. I have worked with Maeve for years. She always takes great care of me (especially this time without a scheduled appointment). Arthur has helped me in the past and got me in and out when the car was done today. Madison was pleasant over the phone. Thanks Maeve, Arthur, Charley, Madison and the rest of the Cape Cod BMW team. More

I waited a new weeks for my appointment which was ok. Brought it in at 9:30 on Thursday. No word yet at 4:30 so I call but no answer; I left a message. Got a call just before 5 saying they had not worked Brought it in at 9:30 on Thursday. No word yet at 4:30 so I call but no answer; I left a message. Got a call just before 5 saying they had not worked on my car. Got a video text around 11:00 Friday saying I needed back brakes, I called and gave the go ahead. I was disappointed that car was not serviced on the day of the appointment. Luckily I was able to make the delay work. More

Charley Claffey was wonderful. He is very knowledgeable, explained everything very clearly, kept in contact with us while the service department trouble shot. He was great. Thanks He is very knowledgeable, explained everything very clearly, kept in contact with us while the service department trouble shot. He was great. Thanks Charley. More

Completely satisfied with prompt service without an appointment. Had run flat tire replaced. Service people were very polite and efficient appointment. Had run flat tire replaced. Service people were very polite and efficient More