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BMW of Cape Cod, A Premier Company - Service Center

Hyannis, MA

not yet
rated
515 Reviews
Call Service Center (508) 815-5500

515 Reviews of BMW of Cape Cod, A Premier Company - Service Center

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December 08, 2022

Received the usual efficient maintenance support as I have been accustomed to expect. They also updated me on the status of a recall notice. Unfortunately no solution was yet provided by BMW Corp. More

by B.J.FRANCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Dec 09, 2022 -

BMW of Cape Cod, A Premier Company responded

Thanks for the great rating, BJ. Here at BMW of Cape Cod, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

December 08, 2022

Professional, courteous all around very pleased with all aspects of visit. Done in a timely manner as well More

by Pamelacleblanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Capparella, Maeve Maher
Report | Print
Dec 12, 2022 -

BMW of Cape Cod, A Premier Company responded

Hello. We are glad that our Service Team was able to satisfy all aspects of your request in an efficient manner. We value your feedback here at BMW of Cape Cod. Please don't hesitate to reach out for any future needs.

December 07, 2022

Was taken care of in timely manner. .good explanation of service provided. Loved video provided by technician! Dave W. More

by watermary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Dec 08, 2022 -

BMW of Cape Cod, A Premier Company responded

Hello and thank you for visiting BMW of Cape Cod for service. We are glad that our Service Team was able to assist you with explaining the service they provided on your vehicle.

December 05, 2022

My car was in for a simple oil change. Service was very good as usual. Only one minor problem. . The technician failed to cancel the service light on the dash which means I'll have to retu More

by Brich555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington, Nicholas Laham, Maeve Maher
Report | Print
Dec 05, 2022 -

BMW of Cape Cod, A Premier Company responded

We appreciate your feedback and review. Please do not hesitate to reach out if you need any further assistance from our Service Team at BMW of Cape Cod. Have a fantastic day!

December 04, 2022

Brought my X5 in for a tire leak. Arthur not only helped me fix the tire on the spot, but did the required oil change while I was there. Great Service. More

by acb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur
Report | Print
Dec 05, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you for this excellent review of our Service Department. We are very happy to learn that our Service Team went above and beyond to take care of your X5 by fixing your tire and providing this oil change. This is the high level of customer care that you can always expect from our team here at BMW of Cape Cod.

November 17, 2022

Arthur was fantastic throughout a prolonged wait for a part and then multiple follow on issues that needed fixing More

by Kevin112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur (service)
Report | Print
Nov 21, 2022 -

BMW of Cape Cod, A Premier Company responded

Hi Kevin. We're glad to see from your perfect rating that the friendly staff of BMW of Cape Cod delivered a great experience. If there's anything further we can do for you, please let us know.

November 17, 2022

My recent service appointment with Charley Claffey was great. Scheduling my appointment on line was easy and my service was timely and professionally performed. More

by rwrossetti@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Nov 21, 2022 -

BMW of Cape Cod, A Premier Company responded

We are so grateful to see such a positive review and five star rating from you. Our service department is pleased to hear about your easy and professional experience with us here at BMW of Cape Cod.

November 17, 2022

Arthur was an excellent service person. Knowledgeable and courteous. He helped to make servicing my car a pleasant experience More

by Estergis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Joyce
Report | Print
Nov 18, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for choosing BMW of Cape Cod. We're excited to receive your 5-star rating and look forward to assisting you with your future automotive needs.

November 17, 2022

Pleasant attentive service at reception. Problem explained and addressed appropriately and quickly. Will bring auto back here when needed. More

by Marcschweiger8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Nov 18, 2022 -

BMW of Cape Cod, A Premier Company responded

Sounds like you had a great visit from start to finish, which makes everyone at BMW of Cape Cod very happy. Thank you for taking the time to send us a 5-star review. We're very glad to learn that you had an easy experience and that you ultimately left with exactly what you wanted. We appreciate you for being one of our valued customers and we look forward to servicing your car again when needed.

November 15, 2022

Arthur Joyce is an outstanding service advisor. He always meets his commitments on or even early. More

by dbdevane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Joyce
Report | Print
Nov 15, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you for choosing the team here at BMW of Cape Cod. We know how important your time is, so we are excited to know that our Service Team is always was able to get you back out on the road in a timely manner. Let us know if we can be of further assistance.

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