Back

BMW of Cape Cod, A Premier Company - Service Center

Hyannis, MA

not yet
rated
515 Reviews

515 Reviews of BMW of Cape Cod, A Premier Company - Service Center

Sort by
November 12, 2022

BMW of Cape Cod is the best service center I have ever been to. The repairs and maintenance are always 100% well done. The staff is courteous knowledgeable and professional. The waiting area is almost lux More

by Crown garden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur , Myles Leavitt, Maeve Maher
Nov 14, 2022 -

BMW of Cape Cod, A Premier Company responded

Hello. Thank you for leaving a review. We are happy to know we provided you with a comfortable waiting area and that you received excellent service from our knowledgeable and professional Service Team. Let us know if we can assist you in the future. BMW of Cape Cod is here for your auto-related needs.

November 08, 2022

Incredibly professional. Attentive and to the point. A simple visit was fast and easy. The showroom was really fun to check out while waiting. They take care. More

by AHDe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Nov 11, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to write about your five-star experience with our Service Team. It's rewarding to learn that our team was professional, attentive, and to the point making your visit fast and easy. We are glad you enjoyed checking out the showroom and hope that you will continue to choose BMW of Cape Cod in the future.

November 04, 2022

My service representative was excellent. He was very thorough and specific about the work to be done. He provided detailed information on the outcome of the evaluation and the recommended wo More

by robertrombauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Nov 07, 2022 -

BMW of Cape Cod, A Premier Company responded

Hello. Thank you for taking the time to provide us with a great review. Our Service Team takes pride in being detailed and thorough. We are delighted to know that your experience was phenomenal here at BMW of Cape Cod. Let us know if you need anything else, we are happy to help.

October 13, 2022

Wonderful customer service from Arthur. He was extremely helpful and considerate and professional. Disappointed that parts department could not obtain taillight that I need More

by donnadoylesutton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur
Oct 19, 2022 -

BMW of Cape Cod, A Premier Company responded

Hello, Your satisfaction is our top priority here at BMW of Cape Cod and I would appreciate the opportunity to address the feedback you've shared about your recent experience with our Parts Department. Please reach out to me at your earliest convenience. Best regards, Myles Leavitt Service Manager BMW of Cape Cod mleavitt@drivepremier.com

September 25, 2022

I am so appreciate Mr Joyce. Very helpful with appointment and cell phone pairing. Wonderful More

by nuggets1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joyce
Sep 26, 2022 -

BMW of Cape Cod, A Premier Company responded

Hi, thank you for this glowing review. We are happy we could provide you with seamless scheduling and assist you with pairing your cell phone. We appreciate your business here at BMW of Cape Cod, please keep us in mind for any future automotive needs.

September 21, 2022

Great job on my overheating repair necessary because of recall issue! I am just visiting the Cape so not a regular but they treated me like a regular customer’ More

by Jsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Sep 22, 2022 -

BMW of Cape Cod, A Premier Company responded

BMW of Cape Cod is overjoyed to be told that you had such a fine encounter with our Service Team. We are truly grateful to you for submitting this wonderful review. We look forward to your next visit.

September 20, 2022

Everything went fine with my vehicle recall fix. Arthur was very cordial and the work was done faster than their estimate which was very positive since I waited in the reception area which was quite More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur (service)
Sep 21, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you, Joe, for your positive five-star review. Our prompt and efficient Service Team works tirelessly to ensure all recall work is completed in a timely manner. We appreciate your business. Please don't hesitate to contact us at BMW of Cape Cod should you need any further assistance.

September 19, 2022

Arthur was great in service. He was very professional and knowledgeable. Andy in the Service Drive was also great. I will keep going back. More

by capecod1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Joyce, Myles Leavitt, Maeve Maher
Sep 20, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for this positive review. BMW of Cape Cod had a terrific time with you and we look forward to seeing you again. Take care.

September 17, 2022

Timely. Arthur kept me in the loops. Work completed fully. Had liane car available as requested More

by Rapontcccc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Joyce
Sep 18, 2022 -

BMW of Cape Cod, A Premier Company responded

Hello, thank you for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our team took care of your vehicle in a speedy fashion and kept you abreast throughout your servicing. BMW of Cape Cod welcomes you anytime.

Sep 18, 2022 -

BMW of Cape Cod, A Premier Company responded

Hello, thank you for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our team took care of your vehicle in a speedy fashion and kept you abreast throughout your servicing. BMW of Cape Cod welcomes you anytime.

September 11, 2022

Needed 2 tires, Megan was able to get them in 2 days and had them installed. More

by marybethmurphy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
Sep 12, 2022 -

BMW of Cape Cod, A Premier Company responded

Hello. We appreciate the five-star review and thank you for allowing our Service Team to serve you. If you need anything else, let us at BMW of Cape Cod know. Have a great day.

...
15
...