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BMW of Cape Cod, A Premier Company - Service Center

Hyannis, MA

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515 Reviews

515 Reviews of BMW of Cape Cod, A Premier Company - Service Center

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April 28, 2023

Staff was very nice and helpful. Very professional. Will be coming back for further service. More

by brayack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey, Madison Mascarelli
May 01, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for choosing BMW of Cape Cod, A Premier Company. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 20, 2023

Warm inviting facilities and staff. Love the addition of the car wash! Nothing like a mean clean driving machine More

by Amm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt, Maeve Maher, Charley Claffey, Madison Mascarelli
Apr 21, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 20, 2023

The staff @ Premier is above & beyond superfluous. I won’t trust my car with anybody else. I know the job will be done properly & thoroughly. Thanks a bunch guys More

by DOESNOTHAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Nate. (Sorry I’ve lost your card w/ your last name.) , Myles Leavitt, Maeve Maher, Eric Montiero, Charley Claffey, Aurthur Joyce, Madison Mascarelli
Apr 21, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 20, 2023

My assigned Automotive Technician, Tyler Farr, was thorough in his assessment, clear in his explanations, and kind in his demeanor. I felt he understood my concerns and took care to address them. I wi More

by EJACKSO9
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
None of the above
Apr 21, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind words for Tyler and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 18, 2023

Great and friendly service, comfortable waiting area. Only reason for 4 instead of 5 stars is they didn’t wash and vacuum out car even though noted completed on receipt. More

by MARKHIRS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Apr 18, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 18, 2023

Extremely professional and would definitely recommend this dealership to anyone. Very accommodating and a pleasure to work with. They go above and beyond to assist and make people happy. More

by Andrea.maynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt
Apr 18, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 15, 2023

Was for service. The dealership had the car for a week and I had to call to get any updates and they fixed nothing on the end. More

by jlmahen
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Myles Leavitt, Charley Claffey
Apr 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 15, 2023

Everything was run smoothly. Good tea and comfortable seating. My service guy was excellent. Yay More

by SLODEN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Apr 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 15, 2023

All was fine. Minor oil change. Done on time and properly Good coffee and tea More

by SLODEN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Apr 16, 2023 -

BMW of Cape Cod, A Premier Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 15, 2023

Prompt efficient service although limited scheduling slots for service. Off site car wash is inconvenient More

by JCECCOLINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Apr 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

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