BMW of Cape Cod, A Premier Company - Service Center

I will not return. It's all about money and lots of it. 150 dollars for an oil change?! Another 150 just to look at my windshield washer fluid. Another 150 dollars to look at a part that doesn't work pr 150 dollars for an oil change?! Another 150 just to look at my windshield washer fluid. Another 150 dollars to look at a part that doesn't work properly on the car. No i will never return to BMW or even call BMW of Cape Cod. I'm afraid I will be charged just for talking to them. More

Work product is always well done. Was a bit disappointed with my last service; car was kept at the dealership initially for 2 days waiting for parts, which turned into 3 days to complete the repair leaving with my last service; car was kept at the dealership initially for 2 days waiting for parts, which turned into 3 days to complete the repair leaving me no other transportation alternatives. More

Great experience. One other customer not wearing a mask and nobody from dealership spoke to him. Big issue. Don't put cookies out since it forces customers to remove their mask. and nobody from dealership spoke to him. Big issue. Don't put cookies out since it forces customers to remove their mask. More

Service Due Vehicle needing routine service, never have to wait long, flexible with hours, have always had a good experience/ usually prefer to wait, comfortable Vehicle needing routine service, never have to wait long, flexible with hours, have always had a good experience/ usually prefer to wait, comfortable area available. Maeve is great. More

Al was kind and professional. It’s always a pleasure at BMW of Hyannis. Keep up the good work and stay safe. Thanks to you! BMW of Hyannis. Keep up the good work and stay safe. Thanks to you! More

We have bought cars from both BMW and Chrysler and had great service on buying and service. The service employee was not on the list but he was good great service on buying and service. The service employee was not on the list but he was good More

Alfred customer service is outstanding it was my first time there and he made it a great experience. He’s a great ambassador for bmw of cape cod. time there and he made it a great experience. He’s a great ambassador for bmw of cape cod. More

Very pleased with the organization, service and cleanliness of the operation. This was my first visit and I look forward to using them in the future. My only “complaint” is that I had to request cleanliness of the operation. This was my first visit and I look forward to using them in the future. My only “complaint” is that I had to request an update after 2.5 hours of sitting in the lounge. Suggest you check in with customers every 2 hours or so in case they may need to change the game plan. More

Great service, conscious of COVID It was easy to schedule, easy to pay, and easy to pick up. Car was clean and drives well. My only complaint is that all of my iDrive settings and a It was easy to schedule, easy to pay, and easy to pick up. Car was clean and drives well. My only complaint is that all of my iDrive settings and all of my radio button settings were wiped out with the software update (recall). It took me an hour to reprogram both keys. Although this may be an issue with BMW USA rather than the dealer. More

I had a tire replaced. As usual, the service was exceptional. Maeve always does a fantastic job and stays right on top of things. I was able to get an appointment right aw As usual, the service was exceptional. Maeve always does a fantastic job and stays right on top of things. I was able to get an appointment right away. More