BMW of Cape Cod, A Premier Company - Service Center

Al was fantastic to work with. He went out of his way to see if an issue I was having was covered under warranty. Very much appreciated his effort. see if an issue I was having was covered under warranty. Very much appreciated his effort. More

Amazing customer service Every time I go in for service everyone is so helpful and polite. I really enjoy bringing my car in for service. It’s nice to get it back shiny and c Every time I go in for service everyone is so helpful and polite. I really enjoy bringing my car in for service. It’s nice to get it back shiny and clean. More

Professional, through and courteous. All personnel tried to be friendly and were concerned about my experience. It was very cold because of the AC so I went outside. An employee offered m All personnel tried to be friendly and were concerned about my experience. It was very cold because of the AC so I went outside. An employee offered me a chair. The timeframe for the service was right on target. More

X1 oil change I give my experience a 2 thumbs up. This part is annoying me. The fact that I have to write 25 words is crazy.. David I give my experience a 2 thumbs up. This part is annoying me. The fact that I have to write 25 words is crazy.. David More

Excellent service. Good communication throughout the process. I love being part of the BMW family and am happy that the dealership can keep my 2001 Z3 running smoothly. process. I love being part of the BMW family and am happy that the dealership can keep my 2001 Z3 running smoothly. More

No problem Maeve was prompt, professional and informative. Service was done in timely manner. Facility always clean and organized. Car wasn’t vacuumed especially Maeve was prompt, professional and informative. Service was done in timely manner. Facility always clean and organized. Car wasn’t vacuumed especially well and MPG monitor wasn’t reset. Still shows, for months, MPG as 99.9. More

Very good experience from start to finish. My check engine light was on and they squeezed me in so I didn’t have to drive the vehicle for too long without it getting checked. Kept me informed on everyt engine light was on and they squeezed me in so I didn’t have to drive the vehicle for too long without it getting checked. Kept me informed on everything that needed attention. More

prompt, courteous, clear regarding issues. helpful regarding licence renewal. loaner ready right away..work completed expeditiously and pick up easily accomplished. necessary care completed. dealershi regarding licence renewal. loaner ready right away..work completed expeditiously and pick up easily accomplished. necessary care completed. dealership clean and careful More

Service/oil change I had the oil changed on my X5 and Maeve was my service adviser, she was a pleasure to deal with and provided me with a new 3 series loaner. My car wa I had the oil changed on my X5 and Maeve was my service adviser, she was a pleasure to deal with and provided me with a new 3 series loaner. My car was ready on time, cleaned washed and ready to go. BMW of Cape Cod is definitely a Premier Company! Thanks again, Maeve More

2 Recalls Had 2 recalls performed. Dropped the car off Sunday night, but the car wasn't ready until Thursday. Thought that was a bit lengthy, hence the 4 star Had 2 recalls performed. Dropped the car off Sunday night, but the car wasn't ready until Thursday. Thought that was a bit lengthy, hence the 4 stars rather than 5. More