BMW of Cape Cod, A Premier Company - Service Center

Courteous, efficient, pleasant. Easy to deal with. Disappointed because of coffee missing. Everything else was just superb. It would have been nice to have a charge for my hybrid, although it seemed Disappointed because of coffee missing. Everything else was just superb. It would have been nice to have a charge for my hybrid, although it seemed to be available. More

Regular maintenance I waited for my vehicle to get a standard maintenance service and they did a great job and finished in a reasonable amount of time. I waited for my vehicle to get a standard maintenance service and they did a great job and finished in a reasonable amount of time. More

Service Experience Myles was very friendly and efficient. He gave me an accurate estimate of the price and called me promptly when my car was ready to be picked up. Myles was very friendly and efficient. He gave me an accurate estimate of the price and called me promptly when my car was ready to be picked up. More

I waited for 90 minutes in the dealership for my car to be serviced. Nothing unusual with that experience. However, during that time, I saw most of the employees not wearing masks. It would be one thing to be serviced. Nothing unusual with that experience. However, during that time, I saw most of the employees not wearing masks. It would be one thing to not wear them when talking with other employees but this was employees talking to customers. The customers were wearing masks. Highly irresponsible makes me not concerned about driving the extra hour to another BMW dealership. More

Wonderful service as always. Very friendly and knowledgeable. Very unhappy with my call 1 month later asking for $50 deductible. Understand a mistake was made and up to me to pay. Very unhappy wit knowledgeable. Very unhappy with my call 1 month later asking for $50 deductible. Understand a mistake was made and up to me to pay. Very unhappy with how it was handled by Myles More

Every time I step into BMW of Cape Cod I’m always treated like family from bringing the car in to leaving it’s always enjoyable like family from bringing the car in to leaving it’s always enjoyable More

Dealership exceeded all expectations and provided a very easy and comprehensive servicing process from beginning to end. The waiting area was also a plus and was COVID readied easy and comprehensive servicing process from beginning to end. The waiting area was also a plus and was COVID readied More

Regular service My trip to BMW was for a regular service appointment. Maeve did a great job checking me in and telling what services were offered. I was called whe My trip to BMW was for a regular service appointment. Maeve did a great job checking me in and telling what services were offered. I was called when the car was ready and the entire experience was safe and easy. More

A little disappointing with customer service. No calls when they said they would - twice. Had to call to get status of vehicle. Got a text saying they’d text and they never did. when they said they would - twice. Had to call to get status of vehicle. Got a text saying they’d text and they never did. More

Staff are extremely professional. I prefer to get my car serviced on the Cape instead of NJ!! They never try to Push unnecessary repairs on me serviced on the Cape instead of NJ!! They never try to Push unnecessary repairs on me More