BMW of Cape Cod, A Premier Company - Service Center

As always the process was seamless and easy. All staff were friendly and professional. The process to drop off and pickup the vehicles was excellent. were friendly and professional. The process to drop off and pickup the vehicles was excellent. More

Understanding Miles in service took the time to go over each item so we could understand invoice. Explained all work to be before doing it. Was very completed in ve Miles in service took the time to go over each item so we could understand invoice. Explained all work to be before doing it. Was very completed in very good time. All in all BMW of Cape Cod is the dealership to go . More

Excellent customer service. Provided service in a safe and fast environment. Myles explained all my questions and had a follow up about tire and wheels warranty. Thank you Myles. and fast environment. Myles explained all my questions and had a follow up about tire and wheels warranty. Thank you Myles. More

Well organized, super friendly and competent . I felt they were solution oriented. Never felt uncomfortable despite COVID challenges. It feels like a spa day for my car. . I felt they were solution oriented. Never felt uncomfortable despite COVID challenges. It feels like a spa day for my car. More

Recent service Excellent and friendly staff, very timely and thoughtful. No wait to check in. Staff very in tune with cleaning due to the current Covid 19 virus. Excellent and friendly staff, very timely and thoughtful. No wait to check in. Staff very in tune with cleaning due to the current Covid 19 virus. More

Went in for a regular oil change... I liked that BMW notified us that is was time and it was relatively easy to get an appointment. I will say, however, each time we have brought the ve I liked that BMW notified us that is was time and it was relatively easy to get an appointment. I will say, however, each time we have brought the vehicle in, there were recall notices that were taken care of. While this is not a criticism of the service department, it is of great concern to us that maybe we chose the wrong car. We've had it for a year now and between mechanical issues and recalls, we've been in four times..... that's way more than we ever experienced with our Mercedes C300 or other BMWs prior to that. Thanks. More

Fantastic Service and inspection appointment Everything went off without a hitch I could not ask for anything else especially with the tough Covid 19 issues we Service and inspection appointment Everything went off without a hitch I could not ask for anything else especially with the tough Covid 19 issues we are faced with. More

Exceptional customer sensitivity, sales and service I purchased a new BMW 4 years ago from Cape Cod BMW and have been impressed from the first day. Exceptionally knowledgably sales and service personne I purchased a new BMW 4 years ago from Cape Cod BMW and have been impressed from the first day. Exceptionally knowledgably sales and service personnel that go the extra mile to insure you are satisfied. Myles and the Service department insure every question and concern is answered and there is thorough follow up to insure you are totally satisfied. More

Good customer service Although I was passed along to various customer service representatives rather than dealing with just one, they all followed through with getting the Although I was passed along to various customer service representatives rather than dealing with just one, they all followed through with getting the information I needed and keeping me informed. More