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BMW of Cape Cod, A Premier Company - Service Center

Hyannis, MA

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515 Reviews
Call Service Center (508) 815-5500

515 Reviews of BMW of Cape Cod, A Premier Company - Service Center

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March 21, 2023

Maeve was very nice and made the experience easy. The waiting area was clean and comfortable. I was able to get some work done while I waited. The service was quick and received a video of the entire More

by TELLIERPROPERTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Mar 21, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Maeve here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 20, 2023

I was beyond pleased when the people at Premier took it upon themselves to work with BWM to cover unforeseen repairs needed after the warranty had ended. Couldn’t be happier. More

by JOHN@SULLIVANENGIN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher, Charley Claffey
Report | Print
Mar 21, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 19, 2023

Spent $488 on an oil change and break fluid change and dealer didn’t clean the car. Said we would get a coupon for an auto was nearby but it wasn’t received. Don’t live nearby so also a bit inconvenient. More

by JEANNE.BERDIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maeve Maher
Report | Print
Mar 20, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your review, Jeanne. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 19, 2023

Friendly advisors got my car in and out in a timely manner great customer service More

by acicirelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carter
Report | Print
Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 19, 2023

Great service great people easy to do business with. Very punctual professional and always prompt More

by Brian.mcgowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Nicholas Laham, Myles Leavitt, Maeve Maher, Alex Robbins, Chris Spence, Ken Cooper, Charley Claffey, Madison Mascarelli, Chris Laham
Report | Print
Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us, Brian. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 18, 2023

Employees are friendly and efficient. The showroom and waiting area as well as bathrooms are very clean. Car was ready at the time that was estimated to be ready! The free carewash was More

by CAMATDURGESSPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher, Madison Mascarelli
Report | Print
Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 18, 2023

This dealership is well run, organized, prompt, friendly and efficient. The waiting area is clean, comfortable, and even has coffee, water, and snacks. More

by RECCHIOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 17, 2023

Service was on time. Additional repairs explained and accepted. Car wash and interrior clean was a positive More

by helmut.tatar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you, Helmut! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 17, 2023

All work was done on brakes after diagnosis at are all visit. Very good when promised More

by JHBROUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 14, 2023

Very efficient! Work completed on time on a drive in assessment. Left car that day to address my brake issues. Thank you More

by KARIN.MENEGAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Mar 15, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

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