BMW of Cape Cod, A Premier Company - Service Center

Excellent Service Charles Cullen kept in touch with me throughout my appointment for a rain water leak that was hard to find. After a couple of tests they found the sou Charles Cullen kept in touch with me throughout my appointment for a rain water leak that was hard to find. After a couple of tests they found the source and the problem Is resolved. I appreciate that the Tech Jeff was persistent and took time to speak with me to learn more about the issue when he couldn’t find the source after the first testing attempts. They cleaned the interior beautifully too which was a bonus with the mess my doggies create with their dusty paws. More

Excellent Service Department I used to drive all the way to Boston from the tip of the Cape to avoid the former BMW dealership located in Hyannis and their depressed service manag I used to drive all the way to Boston from the tip of the Cape to avoid the former BMW dealership located in Hyannis and their depressed service managers - the staff at funeral homes were far more pleasant. Thank goodness for the new ownership, service staff, and building that represents BMW of Cape Cod. Rebecca in the service department is outstanding, as is the manager of the department. No more long, overnight trips to Boston; the best is now here. More

Terrible overpriced service . Paid $972 for rear brakes and they didn’t even reset the service indicator. $620 to replace a battery and now there are electrical issues with the c . Paid $972 for rear brakes and they didn’t even reset the service indicator. $620 to replace a battery and now there are electrical issues with the car. Plus the usual oil/grease stains inside the car every time it gets serviced. More

I went in to get my car diagnosed and get my driver door handle installed. Diagnosis was fine. Wheel speed sensor bad. They could not install handle. Expansion tank leak. Tipical for tank. Never go there fo handle installed. Diagnosis was fine. Wheel speed sensor bad. They could not install handle. Expansion tank leak. Tipical for tank. Never go there for anything. Brought it to body shop and they installed handle. More

Mr. Talbot's service was excellent. My family and I went for a vacation in Cape Cod and we accidentally hit the post of gas station. It was quite bad, as our rear windshield was completely shattered. We wer for a vacation in Cape Cod and we accidentally hit the post of gas station. It was quite bad, as our rear windshield was completely shattered. We were told by BMW road assistance to go to his dealership. I didn't know how to approach anyone when we reached there. The first person I saw and talked to happened to be Brian, the General Manager. He directed us to the right people that could help us and they all turned out to be excellent. He even drove us to the nearest Wendy's for lunch because we didn't eat yet and it was not safe to cross the street on foot. After our car was done being repaired, he even called us to make sure we were fine and that we would be able to safely travel back to Canada. Mr. Talbot is a valuable asset for BMW. His serviced was beyond what we were expecting. Very truly yours, Ariel and Ana Kabigting More