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BMW of Cape Cod, A Premier Company - Service Center

Hyannis, MA

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515 Reviews
Call Service Center (508) 815-5500

515 Reviews of BMW of Cape Cod, A Premier Company - Service Center

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March 14, 2023

Charlie was awesome. Very helpful and accommodating. He made sure I was all set before I left. More

by ACKTALLMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Mar 15, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind words for Charley and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 14, 2023

Fantastic people and great cars and great service. ..get treated like Royalty...25 years of great cars and better experiences More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington, Nicholas Laham, Bela Rua, Myles Leavitt, Maeve Maher
Report | Print
Mar 15, 2023 -

BMW of Cape Cod, A Premier Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Cape Cod, A Premier Company! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 13, 2023

Very good service I’m great full for BMW of cape cod thanks much to you’ll.. More

by Delmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Mar 13, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 11, 2023

Fabulous greeting - my advisor was terrific. He understood the issues with my vehicle & it was taken care of quickly. Great experience. More

by bridalrep1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Mar 13, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 10, 2023

Excellent service, good follow up. Free car wash in an excellent facility was another Plus. More

by RDAMERIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey, Madison Mascarelli
Report | Print
Mar 13, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 09, 2023

I had my vehicle there a week and was disappointed I couldn’t get a loaner car. I spent $500 out of pocket while some of your customers are offered a free vehicle. If that free service is built in to th More

by CHEFBOB21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Mar 10, 2023 -

BMW of Cape Cod, A Premier Company responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 09, 2023

I had an issue with my vehicle and the took me right in, identified the issue and I was back on road within an hour. More

by katowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carter
Report | Print
Mar 10, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 06, 2023

Professional, courteous, prompt, thorough and friendly. What more could want?! Loved the video from the technician reviewing the service.great job team! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey, Madison Mascarelli
Report | Print
Mar 07, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your kind words, Paul, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 04, 2023

Very happy about the service except the car was not wash or the inside vacuum It was looking forward to that More

by Kschachter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Mar 05, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we will share your comments with the team here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 02, 2023

Great service. Clear diagnosis of issues with my car and guidance on next steps to making repairs. More

by Edroy Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Mar 03, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us, Edroy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com

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