BMW of Cincinnati North

2007 bmw 335 Great experience. Fair price and a nice vehicle in excellent condition. Easiest car buying experience I have had. Staff was very friendly and helpful Great experience. Fair price and a nice vehicle in excellent condition. Easiest car buying experience I have had. Staff was very friendly and helpful especially Brad Schultz More

Service with a smile The last couple of times I have been to this dealership they have been unbelievably friendly and effective! I always feel welcome and they check to s The last couple of times I have been to this dealership they have been unbelievably friendly and effective! I always feel welcome and they check to see if I need any refreshments. I especially like the two guys who receive me initially. So friendly, always smiling! More

Great service Service at BMW Cincinnati North is at par to no one. Staff members are excellent at helping customers. Thank you for the great service and attenti Service at BMW Cincinnati North is at par to no one. Staff members are excellent at helping customers. Thank you for the great service and attention to detail. I got my car back vacuumed and cleaned inside and out. More

Communication is Terrible My previous experience with this service center was terrible. I had already decided to never go back there. Unfortunately, my car was having trouble My previous experience with this service center was terrible. I had already decided to never go back there. Unfortunately, my car was having trouble near this location and I didn't really have a choice. Recently they made a lot a changes in the service department. They have almost all new people in the customer facing positions. It is really a shame. The previous 3 years experience that I had with this location were fantastic. The past 4 months have been terrible. The people themselves are good people and they are nice. I just feel that there has been a change in the management that requires that they only communicate via text and email. This is not my preferred form of communication. I really just want someone to pick up the phone and call me about my vehicle (status, repair, etc..). This has not happened the last two times I have visited this location. ALL communication has happened because I have had to initiate it. On the good side, Deshaun still continues to provide good service. Also, the cashier lady at the front near the door continues to be great. More

Professional and Fun experience I contacted Brian Williams to let him know I was looking for a Certified Preowned X3 or X5. When I met with Brian, we test drive both models. When Bri I contacted Brian Williams to let him know I was looking for a Certified Preowned X3 or X5. When I met with Brian, we test drive both models. When Brian went to meet with his Sales Manager he determined that either a new X3 would work for me. When I asked Brian about demo units we found an exact match to what i wanted. Brian went to work with his manager to get creative on pricing and payments I wanted. I bought the X3 Saturday 3/30/19. More

Experience Aatir was great to work with, he was very knowledgeable and gave us all the information that we needed to make our decision. Nick was very helpful o Aatir was great to work with, he was very knowledgeable and gave us all the information that we needed to make our decision. Nick was very helpful on our certified warranty and answering our questions and concerns. More

The friendly dealership. Everyone was very friendly, pleasant and easy to deal with. I felt comfortable there in a relaxed environment. Would not consider ever going to anothe Everyone was very friendly, pleasant and easy to deal with. I felt comfortable there in a relaxed environment. Would not consider ever going to another dealership. Chris Lykins has a vast knowledge of BMW's and is an enthusiast like myself. I am thrilled everytime I sit behind the wheel! More

Oil change Very timely, professional and highly qualified. From the time I made the appointment, dropping off my car and picking up my car, all experiences wer Very timely, professional and highly qualified. From the time I made the appointment, dropping off my car and picking up my car, all experiences were enjoyable. More

Good Deal Traded older used car for newer used BMW 550i. I had researched the car on line and after a test drive to confirm it was the car for me Jeff Robinson Traded older used car for newer used BMW 550i. I had researched the car on line and after a test drive to confirm it was the car for me Jeff Robinson made the negotiation, including trade, painless. Car was detailed, minor blemishes repaired and delivery straightforward. Thanks again for your assistance. More