BMW of Cincinnati North

Quick easy and honest I thought my wife's X3 was due for an oil change. Chris told me she only had 4,500 miles on the car since last Aug. when it was changed. They would do I thought my wife's X3 was due for an oil change. Chris told me she only had 4,500 miles on the car since last Aug. when it was changed. They would do it of course but recommend we wai a couple of thousand mile or 3-4 months before it is changed. Save me some money, Thanks Chris. More

Honest & Helpful Qasim & Jeff worked diligently to help me get the car I was looking for. They worked to put things together in a timely manner despite my tight schedu Qasim & Jeff worked diligently to help me get the car I was looking for. They worked to put things together in a timely manner despite my tight schedule while ensuring the deal was done right, including Qasim coming in on his day off. I would recommend them as a team for providing a great buying experience, and for their ability to make me feel very comfortable in getting the right deal. Great guys!! More

Freaky Fast! In for an oil change, new wiper blades, I was expecting to be there over an hour.. Jeff came back to me 30 minutes later to let me know I was good to In for an oil change, new wiper blades, I was expecting to be there over an hour.. Jeff came back to me 30 minutes later to let me know I was good to go.. More

Always great service I was quickly greeted and check in. Car work was quick but thorough. Waiting area is clean and comfortable. Dana was very friendly and let me know I was quickly greeted and check in. Car work was quick but thorough. Waiting area is clean and comfortable. Dana was very friendly and let me know when my car would be ready almost to the minute! More

Drove 8 hours for this terrific buying experience! We found a car online at BMW of Cincinnati North. We worked with Igor Titov in new car sales. He was eager to work with us and was knowledgeable abo We found a car online at BMW of Cincinnati North. We worked with Igor Titov in new car sales. He was eager to work with us and was knowledgeable about the products and services. After working with Igor over the phone, we made an 8-hour drive from Missouri to purchase our vehicle. He made the entire buying experience easy and fun. We also completed our purchase with Nicholas Markoff and Mike Donohue. These gentlemen understood our needs and worked very hard to help us pull away in our first BMW. As we left, I told all three of these professionals that we hope to return to this dealership for our next purchase. While we could have purchased a similar car at a dealership 5 minutes from our house, Igor and the group at BMW North earned our trust and business and made it well worth our time to travel across 4 states for this purchase. Thank you, gentlemen! More

Excellence is normal at Jake Sweeney BMW Service is efficient, staff are great- knowledgeable, competent & friendly A well run establishment I highly recommend it to anyone looking to pur Service is efficient, staff are great- knowledgeable, competent & friendly A well run establishment I highly recommend it to anyone looking to purchase a new or preowned BMW More

Great service finding the right deal on the right car I began looking for a replacement for my beloved 2009 3 series visiting multiple dealerships in the area. From Mercedes, to BMW, to Volvo, and Audi lo I began looking for a replacement for my beloved 2009 3 series visiting multiple dealerships in the area. From Mercedes, to BMW, to Volvo, and Audi looking at the many options available in this vehicle class. Brad Schultz set himself and thereby BMW of Cincinnati North apart from the crowd. He was focused on my needs and wants in my vehicle rather than on simply making a sale. Brad helped me find the car that fit my needs both from a configuration as well as price perspective. He worked together with me to quickly evaluate the trade-in value of my vehicle and helped to make everything happen as painlessly as possible. I was also assisted by Tony Heitz in the finance area as well as a BMW genius. All were very helpful, but Brad was the key, in my mind, to making the experience happen as well as it did. Thanks for the world class service! More

Unexpected / Unplanned Service While driving car had unexpected issues and drove straight to service center without an appointment. The service center staff was very accommodating While driving car had unexpected issues and drove straight to service center without an appointment. The service center staff was very accommodating and was able to get the car serviced and back on the road quickly!!! More

First Class Customer Service I recently purchased a certified pre-owned 2017 3 series from Shaun Sweeney. The customer service that I received from start to finish was first clas I recently purchased a certified pre-owned 2017 3 series from Shaun Sweeney. The customer service that I received from start to finish was first class. The entire process from selecting a car, to trade-in allowance and financing was performed in a way that created comfort and confidence in my selection to purchase from Jake Sweeney BMW. I then received expert guidance from their technology expert Tyler Schmitt as to all of the cars capabilities and I was left with the comfort that I can contact either Shaun or Tyler at any time with any questions or concerns. More

AWESOME SERVICE!! If you are interested in buying a BMW or getting one serviced in the Cincinnati area, this is the ONLY place to go!! I have been working with these g If you are interested in buying a BMW or getting one serviced in the Cincinnati area, this is the ONLY place to go!! I have been working with these guys for over 10 years. I work with the same guys I started with from day 1 (little to no turnover) and I always get the white glove treatment. All the guys are great, but the gentleman I work with in service is Chis Owens - he is a ROCKSTAR!! More