BMW of Cincinnati North

535i XDrive Recall Service Fast and pleasant customer service, got me on my way with loaner 10 minutes after I arrived. Completed the service ahead of estimated time and had my Fast and pleasant customer service, got me on my way with loaner 10 minutes after I arrived. Completed the service ahead of estimated time and had my vehicle ready to pickup same day. As I live and hour+ away from the dealership, appreciate that they allowed me to keep loaner overnight and return next morning. More

X3 service Fast and got me out of there in less than an hour. Breakfast coupon was another pleasant surprise. Text alerting me to completion was great. Jeff Page Fast and got me out of there in less than an hour. Breakfast coupon was another pleasant surprise. Text alerting me to completion was great. Jeff Page was fantastic. More

Great, but fill the gas tank please. Easy fast knowledgeable, pleasure to work with. Buying and delivery experience exceeded expectations except for the half full tank of gasoline. Surpr Easy fast knowledgeable, pleasure to work with. Buying and delivery experience exceeded expectations except for the half full tank of gasoline. Surprised it wasn’t filled, but on all other counts this was an outstanding experience. More

Outstanding buying experience My sales representative at at the dealership was Brad Schultz. If I had to rate my overall experience on a scale from 1 to 10 it would easily be a 10! My sales representative at at the dealership was Brad Schultz. If I had to rate my overall experience on a scale from 1 to 10 it would easily be a 10!! My deal took a few days to complete as I had to do research on the vehicle I was purchasing. During this time I was never pressured by Brad. Quite the opposite actually. He kept assuring me that he just wanted me to get the vehicle that best suited my needs. I can’t thank him enough because that’s exactly what we got accomplished. His knowledge of the vehicles he showed me was impressive, he knows the bmw models inside and out. He easily helped me to make a very informed decision. I highly recommend this dealership and I’ll be contacting Brad Schultz the next time I’m buying a car!! Hopefully another BMW!! More

Completed everything. Jeff and associates went above and beyond to make sure everything on the service list was completed! I highly recommend Jeff to anyone needing BMW ser Jeff and associates went above and beyond to make sure everything on the service list was completed! I highly recommend Jeff to anyone needing BMW service! More

New car, new friends Went into BMW to talk about some service on my Z4. I never intended to buy a new car at this time. I met Qasim through Tim Gabbard and we started talk Went into BMW to talk about some service on my Z4. I never intended to buy a new car at this time. I met Qasim through Tim Gabbard and we started talking about plans for upcoming lease end and options for a 2 car deal. After much discussion and tire kicking, a decision was made to go for a new car now. I was treated with respect and courtesy at every turn and never felt pressure at any time. Literally minutes after the decision was made, the deal was done and very close to my terms. I drove home in my new M240I convertible that afternoon. We couldn't be happier with the entire process and the people couldn't have been nicer to work with. Shujaat, Qasim, Tony and all the rest were great and are now new friends for us. Keep it up! More

Great Service Department Easy drop off & pick up for service. Chris Owens has been my service representative for my last four BMWs. He is excellent. Very consumer friendly Easy drop off & pick up for service. Chris Owens has been my service representative for my last four BMWs. He is excellent. Very consumer friendly & accommodating. More

Great I was in and out in no time. Everyone was very helpful and friendly. Getting my other car serviced while there was a big help. Thanks I was in and out in no time. Everyone was very helpful and friendly. Getting my other car serviced while there was a big help. Thanks More

the best experience every Jason was awesome from the time he called me from doing an online survey. He answered my questions about the car I was interested in before we even l Jason was awesome from the time he called me from doing an online survey. He answered my questions about the car I was interested in before we even looked at. He had it ready to look at when we got there at night and explained everything. Tyler took us out on the test drive and was very informative and nice. Also was very good at explaining how the car works too. Jason had everything ready for the next day for when I came back to buy the. car. Tony went through all the financial stuff very well and very friendly too. I felt very comfortable and at ease buying a new car from them. I highly recommend them to anyone that is looking for a BMW. More

Exceeding Expectations as Usual On top of excellent customer service and a first class reception area to relax in I was handed a gift card to go across the street and have lunch! The On top of excellent customer service and a first class reception area to relax in I was handed a gift card to go across the street and have lunch! These guys have their stuff together. More