BMW of Cincinnati North

Excellent Customer Service Two thumbs up for Dana! A true professional who clearly understands the teachings of Dale Carnegie and the importance of the Golden Rule. Sales pro Two thumbs up for Dana! A true professional who clearly understands the teachings of Dale Carnegie and the importance of the Golden Rule. Sales professionals like Shawn and Service professionals like Dana are what set you apart from other BMW dealers in town! More

Great experience looking for a new car Brad Schultz was very knowledgeable about the BMW car options available at the dealership and finding the right car for me and my family. The process Brad Schultz was very knowledgeable about the BMW car options available at the dealership and finding the right car for me and my family. The process was very quick and was completed in a few short hours. More

Service for starter The 3rd time my car was in the shop this month. I hope it is fixed this time. Thankfully I had a loaner car to drive. The 3rd time my car was in the shop this month. I hope it is fixed this time. Thankfully I had a loaner car to drive. More

Great auto buying experience I was looking for a new BMW X5. I looked around at several dealers. I went into BMW of Cincinnati North and was impressed by Jason Maudlin. He was ver I was looking for a new BMW X5. I looked around at several dealers. I went into BMW of Cincinnati North and was impressed by Jason Maudlin. He was very upfront and easy to talk to. In addition the dealership worked very hard to get my business. Some of the other dealerships I visited did not make me feel this way. Would highly recommend Jason and BMW of Cincinnati North. More

Professional and friendly Service department was professional and courteous. Delivered what was promised and on time nonetheless. I was offered a gift card for breakfast at Fir Service department was professional and courteous. Delivered what was promised and on time nonetheless. I was offered a gift card for breakfast at First Watch while I waited which was very nice and wholly unexpected. Great customer service! More

My car needed service As with my previous experiences with the dealership, it was professional, friendly, courteous, and efficient. I feel that I receive quality service a As with my previous experiences with the dealership, it was professional, friendly, courteous, and efficient. I feel that I receive quality service and I am treated honestly and fairly and provided with all essential information. I also very much appreciate the service loaner vehicles, in this particular case as well as others, as being clean and contain many options. More

Great Customer Service I just bought my first BMW and what an amazing experience. The staff here is fantastic and extremely helpful. Igor made the buying experience fun and I just bought my first BMW and what an amazing experience. The staff here is fantastic and extremely helpful. Igor made the buying experience fun and I look forward to having a continued relationship with him on any future vehicle purchases. More

The best service department I have ever dealt with! The service department is very accommodating especially with providing service loaners. From the guys in the garage that first check you in to Dana w The service department is very accommodating especially with providing service loaners. From the guys in the garage that first check you in to Dana who always remembers me. Always very friendly and professional. The best service department I have ever dealt with. More

Always outstanding service!! Every time I have visited for service...or sales, I am amazed at how friendly and accommodating the staff is at this location!! Always leave with a sm Every time I have visited for service...or sales, I am amazed at how friendly and accommodating the staff is at this location!! Always leave with a smile! More

Great customer service Wow! I am currently driving a new 2017 X5 from BMW of Cincinnati North. This is my third BMW from this dealership. In the past, I purchased an X3; mos Wow! I am currently driving a new 2017 X5 from BMW of Cincinnati North. This is my third BMW from this dealership. In the past, I purchased an X3; most recently, I have leased two X5s. I love the X5! It’s the perfect size for my needs. I rely on the safety features as well as the vehicle’s outstanding performance. The look and size of the car has kept me coming back to it. While the car is outstanding, the primary reason I return to this dealership is working with Clay Moorhead, Internet Sales Manager. I found Clay to be friendly, knowledgeable and honest in his dealings with me. He has great patience, as I tend to ask a lot of questions. Clay spent a good deal of time with me when I bought my first X3. When I was ready for the next step up, Clay guided me through my options. I took a loaner X5 for the weekend and was sold on it! Clay is more than a sales manager to me, he’s become a trusted friend. I will continue to work with him in the future. My brother has also purchased 2 BMWs from Clay – we think he’s great! I also want to give a “shout out” to all the staff I encounter when I am at the dealership. Everyone in the service department is very polite and friendly. The two Chris’s in the department are welcoming and personable. The customer service is outstanding. Thanks guys! I appreciate all you do. I am a very satisfied and loyal customer. - Edna Koptish More