BMW of Cincinnati North

Noteworthy The ENTIRE sales team at BMW of Cincinnati North from Shujaat Siddiqui, the General Manager to Brad Schultz, our Client Advisor to Aatir Barlas, our P The ENTIRE sales team at BMW of Cincinnati North from Shujaat Siddiqui, the General Manager to Brad Schultz, our Client Advisor to Aatir Barlas, our Product Genius to Mike Donohue, our Financial Advisor, is one to emulate. Our original purpose of visiting the store was to look at an exterior color of an X5 35i we were considering purchasing out of state. We left a couple of hours later with a fully loaded X5 50i, at a fantastic purchase price! The purchase was solely based on our needs and wants, not for a single moment did we ever feel we were being sold. In addition to these critical factors, the customer service is dynamite, the facility is attractive, and the accommodations are top notch. We visited every BMW store in Cincy and Dayton plus a hand full of other luxury car stores, BMW of Cincinnati North is in an elite class of their own. More

Recommend them They did a great job of explaining all the features of the car.Great to work with from start to finish. I would highly recommend them They did a great job of explaining all the features of the car.Great to work with from start to finish. I would highly recommend them More

Great Service, no game-playing Brad Schultz made it very easy, fast and painless. He had everything ready when I walked in the door. Great team that actually listens to the customer Brad Schultz made it very easy, fast and painless. He had everything ready when I walked in the door. Great team that actually listens to the customer! More

Very accommodating The team at BMW is fantastic. While waiting, I had a conference call to attend and the Service Manager took time to find a quiet place for me to set The team at BMW is fantastic. While waiting, I had a conference call to attend and the Service Manager took time to find a quiet place for me to set up. More

First time BMW First time buying a BMW and we loved the experience the dealership provided. Great people , no pressure sales and very knowledgeable and you can tell First time buying a BMW and we loved the experience the dealership provided. Great people , no pressure sales and very knowledgeable and you can tell they want this to be a first of many great experiences. More

Much improved My last few visits had been nowhere near as positive. This was a very refreshing change. The whole team was generally much more responsive and helpful My last few visits had been nowhere near as positive. This was a very refreshing change. The whole team was generally much more responsive and helpful than in past and car was cleaned more thoroughly. Great cultural change. I would suggest looking for opportunities to connect service with bodywork - I asked for someone from the body shop to take a look and it was a bit of a foreign concept - Dana initially suggested I take it down there. She did pivot quickly however when I suggested this should be something the team should be able to take care of. The estimate was there when i picked the car up but I was a little surprised how high for a relatively small defect. More

Great experience with Lindsey Harper! Since I am an out of town buyer, I initially met Lindsey via an email when looking to get my wife a new BMW 5 series. Lindsey then contacted me and ex Since I am an out of town buyer, I initially met Lindsey via an email when looking to get my wife a new BMW 5 series. Lindsey then contacted me and explained all of my options, what was available and said if we didn’t see anything in their stock that she would order the car any way my wife wanted it. We ended up buying a 2017 BMW 530i for my wife. Lindsey Harper made that entire experience so easy and so much fun. You can tell that she is really passionate about the brand. I liked the experience of dealing with Lindsey so much, that 5 weeks later I called her and inquired on a new 2018 BMW M4. This was a car we would have to order. Lindsey was extremely thorough in explaining all facets of the car and the ordering process. She was so patient when I made a few changes to my order along the way. She honestly seemed as excited as I was for my first M vehicle. She even asked if I would like her to get my new M4 tinted before I took deliver and I did! She was always one-step ahead and seriously made both of our BMW purchases stress free and a lot fo fun. To anyone out there looking to buy or lease a BMW, my wife and I promise, that you owe it to yourself to contact Lindsey. Sometimes car buying can be stressful and a hassle. This was our best car buying experience thanks to Lindsey Harper! Dan & Michelle Cleveland Powell, Ohio More

Annual Tire/Wheel Swap Came in for my winter tire swap and the service was attentive and professional as always with this dealership. I will continue to give them my busines Came in for my winter tire swap and the service was attentive and professional as always with this dealership. I will continue to give them my business and recommend them to other BMW owners. More

Easy and fun I came in to the dealership with a specific car in mind. I took a test drive, and knew it was the car for me. The purchasing experience was easy, an I came in to the dealership with a specific car in mind. I took a test drive, and knew it was the car for me. The purchasing experience was easy, and went off without a hitch. More

Simple Everything went as smoothly as possible, I came in to look at the car and had to leave, we negotiated over email, so I did not feel pressured in any w Everything went as smoothly as possible, I came in to look at the car and had to leave, we negotiated over email, so I did not feel pressured in any way. I came in the next day to sign the papers, one of my best car buying experiences thus far. More