BMW of Cincinnati North

Great Sales Experience I went back to BMW of Cincinnati North to buy a new car because of Brad Schultz. Brad is always upbeat, very friendly and very supportive and I apprec I went back to BMW of Cincinnati North to buy a new car because of Brad Schultz. Brad is always upbeat, very friendly and very supportive and I appreciate what he brings to the sales experience. I met Tony Heitz for the first time and he was very friendly and helpful as well. More

Diagnosed my problem. Chris took my complaint about excessive oil consumption seriously, and didn’t just tell me that it was “normal” to use a qt of oil every 1500-2000 mil Chris took my complaint about excessive oil consumption seriously, and didn’t just tell me that it was “normal” to use a qt of oil every 1500-2000 miles, like other BMW dealers have. Problem was traced to a faulty oil separator — again something no one else had suggested. I will get this fixed next month when I return from a trip. More

Remote start Took x5 in due to remote start not working. Had it for three days an found out that a software update made the remote start to not work. So am waiting Took x5 in due to remote start not working. Had it for three days an found out that a software update made the remote start to not work. So am waiting for BMW to send software update to correct this..Dana keep me advise of every step. Will call me when the software is in.. More

Great customer care Really go out of their way to welcome the customer and make the visit go smoothly and efficiently. Visits usually shorter than their estimate, making Really go out of their way to welcome the customer and make the visit go smoothly and efficiently. Visits usually shorter than their estimate, making scheduling the rest of the day easy. More

M240i Lease Overall it was a good experience but we ran into some financial issues after we had agreed on on a lease price and down payment. I almost walked to a Overall it was a good experience but we ran into some financial issues after we had agreed on on a lease price and down payment. I almost walked to another dealership offering a similar vehicle at the same price. More

Best dealership ever! Had my warranty service and they changed my oil put new wiper blades on filters and they were so kind .They also bought me lunch while they did servic Had my warranty service and they changed my oil put new wiper blades on filters and they were so kind .They also bought me lunch while they did service. So happy I bought my x5 there. More

Detailing Made Easy Received an offer for a discounted car detailing and made the arrangements. easy to do with great staff. Car done on time and pick up was very easy Received an offer for a discounted car detailing and made the arrangements. easy to do with great staff. Car done on time and pick up was very easy More

Stress Free Drove 2 Hrs. to visit this dealership because they had the best selection of BMW's in a 150 mile radius of our home. The drive was well worth it! We w Drove 2 Hrs. to visit this dealership because they had the best selection of BMW's in a 150 mile radius of our home. The drive was well worth it! We were greeted by Jason Maudlin and we told him what we were looking for and he brought the vehicle out front for us to test drive. He answered all of our questions, did not pressure us in any way and gave us our space to discuss things between ourselves. Tyler Schmidt was the Product Genius who went with us on our test drive and was very helpful in answering all of our questions that came up on our drive. Mike Donohue handled the paperwork and was very pleasant to deal with as well. Jason and Tyler stayed after hours to make sure we were well versed on all the functions of the vehicle before we left the dealership. They all treated us great and would highly recommend them. More

Dealer service good but bmw should provide service history Service was good BMW should provide service history of vehicle for those of us who can't remember the last service that was completed or which dealer Service was good BMW should provide service history of vehicle for those of us who can't remember the last service that was completed or which dealer did it More

New car sales We had a very good experience with Clay while buying our car. He, Aatir and Tony Heitz ended having to stay after hours on a Saturday to finish our de We had a very good experience with Clay while buying our car. He, Aatir and Tony Heitz ended having to stay after hours on a Saturday to finish our deal, and they did it very cheerfully and graciously. More