BMW of Cincinnati North

Service advisor was Great I've always been treated exceptional at this dealer. This particular time Dana was awesome! Excellant knowlege of my car, explained well and always h I've always been treated exceptional at this dealer. This particular time Dana was awesome! Excellant knowlege of my car, explained well and always had my comfort in mind. Keeps me buying BMWs. More

Extremely knowledgeable staff; My car is cleaned inside and out. Need to improve the online appointment option. Even though i made my appointment, got a text that i missed my appoin My car is cleaned inside and out. Need to improve the online appointment option. Even though i made my appointment, got a text that i missed my appointment :( More

Great service Always great service. My car is cleaned inside and out. The wait area is pleasantly clean and everyone was so friendly and helpful. I never mind waiti Always great service. My car is cleaned inside and out. The wait area is pleasantly clean and everyone was so friendly and helpful. I never mind waiting for such great service. More

air bag replacement All was good but they were supposed to email me the receipt which I have not received yet..........I would still like to get this dlhauck@roadrunne All was good but they were supposed to email me the receipt which I have not received yet..........I would still like to get this dlhauck@roadrunner.com More

Smoothed out the rough road of car buying with ease. Chris Lykins helped make the purchase of my new vehicle a breeze. He was responsive to my inquiries even when it turned out that he was on vacation! Chris Lykins helped make the purchase of my new vehicle a breeze. He was responsive to my inquiries even when it turned out that he was on vacation! He is dedicated to providing a positive customer experience down to the last detail. More

Great Knowledgeable staff, friendly and informative. Trustworthy as well. Good listeners on the phone. Valets are quick and personable. Cars are magnificent Knowledgeable staff, friendly and informative. Trustworthy as well. Good listeners on the phone. Valets are quick and personable. Cars are magnificent. I'll be back soon. More

Good Service Gerald did a great job handling all of my needs. The car was finished ahead of the promised time. Price came in lower than expected. Gerald did a great job handling all of my needs. The car was finished ahead of the promised time. Price came in lower than expected. More

Air bag replacement Jake Sweeney BMW service is the main reason I bought there. Dealership is farther away (by at least 10 miles) than the one my brother bought from; but Jake Sweeney BMW service is the main reason I bought there. Dealership is farther away (by at least 10 miles) than the one my brother bought from; but the complimentary valet and loaner service, coupled with traditionally sound BMW work, make maintaining this relationship a no-brainer. More

First Time Service Experience I was not happy with the service I was receiving at another local BMW dealer, so I gave BMW of Cincinnati North a shot. I couldn't have been happier. I was not happy with the service I was receiving at another local BMW dealer, so I gave BMW of Cincinnati North a shot. I couldn't have been happier...even if it was further away from my home. They were very accommodating, very professional, and eager to help with the issue I was having. Very impressed with my experience and my service advisor. More

Flexible Dana worked with her team to confirm they could pull in a scheduled visit to allow me to attend a family/school event sooner, much appreciated. Dana worked with her team to confirm they could pull in a scheduled visit to allow me to attend a family/school event sooner, much appreciated. More