BMW of Cincinnati North

Excellent BMW435 Service appointment Wanted to say thanks to Chris Owens for taking care of me yesterday. I came in right at 7:30am and he had me in my loaner (nice X3!) in 10 minutes. Wanted to say thanks to Chris Owens for taking care of me yesterday. I came in right at 7:30am and he had me in my loaner (nice X3!) in 10 minutes. The work got completed on time and I was able to pick up my 435 convertible (which was all washed and vacuumed!) at 5:15pm just when I needed it completed. Great job BMW of Cincy North team! thanks Steve More

Great sales staff! Enjoyed the sales experience. Friendly service and felt like we were treated well, without any upselling or unwanted recommendations. Jeff contacted m Enjoyed the sales experience. Friendly service and felt like we were treated well, without any upselling or unwanted recommendations. Jeff contacted me with some good recommendations and made the buying experience fun. More

Thanks to the mechanics, car wash/vacuum crew, and ESPECIALLY Gerald for prompt courteous service. Gerald made my roundtrip drive and stay an extremely posi to the mechanics, car wash/vacuum crew, and ESPECIALLY Gerald for prompt courteous service. Gerald made my roundtrip drive and stay an extremely positive experience. More

Excellent Emergency service without appointment. I was in and out in less than 2 hours with a courtesy breakfast on the dealership and a friendly service profe Emergency service without appointment. I was in and out in less than 2 hours with a courtesy breakfast on the dealership and a friendly service professional. Text book. It doesn't get any better than this. Don't expect this at the other BMW dealership. More

Done when promised Satisfied with the quality & time taken for service beyond the routine maintenance. Dana was flexible with the return of the loaner car & accommodated Satisfied with the quality & time taken for service beyond the routine maintenance. Dana was flexible with the return of the loaner car & accommodated my schedule. Really glad they offer valet service too. More

Tire Repair Your service team is the best! All service performed at this location. I have always received excellent customer service from Dana Eby and I feel v Your service team is the best! All service performed at this location. I have always received excellent customer service from Dana Eby and I feel very well taken care of. Your service team ensures a positive customer experience by going above and beyond to consistently meet the customers needs throughout the entire visit, which is awesome! I also want to recognize in the service team the valet, the technicians, and the driver for the concierge service . From opening the door for me with a smile, making all needed repairs in a timely manner as well as washing my car before it's return ,to picking me up at my home and bringing me back to the dealership, these guys are top notch! More

Service As usual, my experience was positive. I always feel welcome as soon as I walk in the door The loaner car was clean. My car was serviced and I was As usual, my experience was positive. I always feel welcome as soon as I walk in the door The loaner car was clean. My car was serviced and I was very satisfied with the outcome. More

As always, a great experience. We have been loyal BMW customers for over 10 years. We love the cars but it is the service after the sale that keeps us coming back. One call to Chris We have been loyal BMW customers for over 10 years. We love the cars but it is the service after the sale that keeps us coming back. One call to Chris and everything I need for a service appointment with valet is arranged. Thanks BMW Cincinnati North! More

Great place! Nice clean friendly dealership! Service department is great! Check in is easy and efficient. They always get me an appointment on my days off of work. Nice clean friendly dealership! Service department is great! Check in is easy and efficient. They always get me an appointment on my days off of work. More

great experience It was a great experience. Everything was completed on time as promised. Service was friendly and professional. I would recommend it to my friends and It was a great experience. Everything was completed on time as promised. Service was friendly and professional. I would recommend it to my friends and family. More