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BMW of Cincinnati North
Cincinnati, OH
1,202 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 1,202 reviews
August 01, 2017
Purchase of a CPO BMW I drove from Wisconsin to purchase a certified pre-owned BMW because BMW of Cincinnati North had one with the options that I wanted. The car was in g I drove from Wisconsin to purchase a certified pre-owned BMW because BMW of Cincinnati North had one with the options that I wanted. The car was in great condition, ready for me to test drive, just as promised. Worth the drive! More
by Wisconsin BMW guy
Employees Worked With
Greg Sewell, Mike Donohue
July 31, 2017
Service I had a great experience with the service department although I am disappointed with the change to no longer give loaner vehicles for shorter service I had a great experience with the service department although I am disappointed with the change to no longer give loaner vehicles for shorter service appointments. One of the reasons I have kept coming to BMW of Cincinnati North was the policy of giving vehicles while my BMW was being serviced no matter how long the appointment. This was extremely convenient for me and allowed to me to drop my vehicle off without missing time from work. I cannot afford to wait one or two hours for my BMW to be serviced and am extremely disappointed in this new policy. I hope this policy will be revisited as I feel this is penalizing loyal customers like myself who did not abuse the use of loaner vehicles. More
by UMFAN
July 31, 2017
Great experience! I'm 56 years of age I have purchased a lot of vehicles over the years and this is the best dealership I have purchased a vehicle from. I live in st. L I'm 56 years of age I have purchased a lot of vehicles over the years and this is the best dealership I have purchased a vehicle from. I live in st. Louis mo. So I had to drive 400 mile to purchase this vehicle. Greg Sewell was the sales person I worked with. He is a very kind man which made the hole transaction VERY pleasant! from start to finish. The hole team was great to me, from offering me beverages and lunch. Jonathan from finance made that part of the transaction fast and pleasant, Aatir Barlas is very helpful on explaining the BMW i3 functions when I was there and on the phone with items on the i3 that I can not figure out myself. And there was a sales person who's name I do not remember he was helpful also in explaining i3 because he also own a black i3. Thanks to everyone who made buying a BMW i3 a truly wonderful transaction!. thanks again Greg. Sincerely Jeff A. More
by Jeff A
Employees Worked With
Greg Sewell
July 30, 2017
CPO purchase Second vehicle purchased from this dealer. Great experience for both. Flexiblle and accommodating allowing plenty of time to make a decision. Have ha Second vehicle purchased from this dealer. Great experience for both. Flexiblle and accommodating allowing plenty of time to make a decision. Have had excellent service experiences as well. More
by Chrisp
Employees Worked With
July 28, 2017
Customer relations and going the extra mile I have owned at least 15 vehicles of virtually all brands foreign and domestic and dealt with many more sales personnel during those experiences. I h I have owned at least 15 vehicles of virtually all brands foreign and domestic and dealt with many more sales personnel during those experiences. I have never, NEVER, had a totally positive experience in all that time until purchasing my first BMW at this dealer with his management, service, sales, and finance staff. My 2016 M235i now has over 18K trouble free miles, and yet Nick Markoff was happy to help resolve an appearance issue that I had not noticed until then. Great product, excellent leadership great attitudes of their personnel.. Trust these folks to do the right thing. You won''t be disappointed! More
by Bronxboy
Employees Worked With
Michael Naveh, Nick Markoff
July 28, 2017
Customer Saisfaction / Service I arrived at my scheduled appointment time and was greeted at the car and taken straight in to meet with customer service to review why I was there. N I arrived at my scheduled appointment time and was greeted at the car and taken straight in to meet with customer service to review why I was there. No WAIT! My car was serviced on time as predicted and I was kept up to date during the process. It was a pleasant experience as always. I am in my 4th year as a BMW of Cincinnati North customer and this has been the level of service I have received over that time. I believe in business that "you are only as good as your people" and this is a perfect example of that teaming philosophy in practice. More
by DJL 650
Employees Worked With
Shawn Snelling, Kathylee Sweeney
July 27, 2017
Professional & Quick Service Gerald was very professional, personable and friendly. I was in the service center less than 1 hour. They got me in and out. Jon promptly handled Gerald was very professional, personable and friendly. I was in the service center less than 1 hour. They got me in and out. Jon promptly handled a need to obtain my spare key and is always professional and super friendly! More
by Aruba2017
July 26, 2017
Positive Experience I received great service and a very reasonable price on the vehicle I chose. There was no high-pressure sales pitch, and I felt comfortable throughout I received great service and a very reasonable price on the vehicle I chose. There was no high-pressure sales pitch, and I felt comfortable throughout the process. I will be sure to recommend Greg and the dealership to friends and family. More
by Jen S
Employees Worked With
Greg Sewell, Mike Donohue
July 25, 2017
Fantastic experience I originally came in to see about an X1. Jason was great. He took a car off of the showroom floor to test drive. I rode with one of the "geniuses" I originally came in to see about an X1. Jason was great. He took a car off of the showroom floor to test drive. I rode with one of the "geniuses" who was very knowledgeable about the car and it's options. I was interested in a lease. An offer was given with no pressure to buy. Ed Besl came and introduced himself and thanked me for the visit. When I decided to get the lease, Jason was there to assist to make the process easy. Nick Markoff came and introduced himself and thanked my husband and myself for being a customer. The entire experience was very professional. I felt they wanted to make sure I got the car that I wanted. More
by Cynthia
July 22, 2017
I was given alot of concideration and help by the staff I was very skeptical about bying an electric car with a lot ofnew tecnology but the reassurance and the support given by my sales person was exception I was very skeptical about bying an electric car with a lot ofnew tecnology but the reassurance and the support given by my sales person was exceptional . He was always available to answer my questions and was very accommodative to my needs. More
by nalini
