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BMW of Cincinnati North

Cincinnati, OH

4.6
1,199 Reviews
Welcome to our new website! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on Find It For Me, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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105 W Kemper Rd

Cincinnati, OH

45246

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Showing 1,199 reviews

May 06, 2017

Excellent service Great service and would recommend to anyone! We are very pleased with the service since Tim Gabbard is now in charge. Phyllis Cummins and Donald Dy More

by pac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Gabbard
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our customers are the most vital factor to our dealership. That is why we strive to make sure that everyone of our customers feel right at home. We're pleased to hear you had an exceptional experience with our service staff and the work done to your vehicle. We thank you for your business and hope you have a great day!

May 06, 2017

Excellent service and excellent communication BMW of Cincinnati North is not the closest BMW dealership to my home but because of the excellent service provided by Shaun and the rest of the staff More

by bethsully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our goal at Jake Sweeney BMW is to make sure we take care of all of our customers throughout all of our services and sales. We're pleased to hear that you had an exceptional experience with Shawn and our staff while visiting our service department. All of us are proud to hear that we kept you informed and provided excellent servicing to your vehicle. Thank you for your business and your loyalty to us. Have a great day!

May 06, 2017

Scheduled maintenance I have been with this dealership for over 20 yrs. No need to change when you receive such excellent service in every area. My 2000 BMW continues t More

by polar bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Owens
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your business and outstanding loyalty to us. Our clients are not customers to us, rather they are family to us from the time we meet. Since our customers are family, we owe it to you to give the best quality service and customer service. We pleased to hear that Chris took great care of you and even got you something to eat to start your day. Thank you again for your ongoing business and have a great day!

May 06, 2017

Top notch service at BMW of Cincinnati North This was my first time at 'BMW of Cincinnati North' for servicing my car. It was a pleasure dealing with Shawn Snelling, who kept me updated throughou More

by shawkats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling, Linda Wiley
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. At Jake Sweeney BMW, we believe all our customers are family. That's why it is our goal to make sure each and every one of our customers receives the utmost quality in service and customer service. We are all pleased to hear that Linda and Shawn informed you on everything regarding our service on your vehicle as well as information on additional parts. Thank you for your business and loyalty to us. Have a great day!

May 05, 2017

First BMW Thanks Brian Williams When other Dealerships would not work with me this dealership did. Excellent ! I got an great price on a BMW i3 with range extender. This dealership More

by randyman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our customer relationships are very important to us as a dealership. That is why we believe our customers are not just customers, rather they are family to us. All of us at Jake Sweeney BMW are pleased to hear that Brain got you into your i3 with a range extender at a great price. Thank you for your business and welcome to the Jake Sweeney family. Have a great day!

May 05, 2017

Great dealership & much more then just buying a car! Brian sold me my first new BMW and he was great! He is extremely professional, very thorough and willing to go the extra mile. Mike in finance is grea More

by djbowman86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Page, Mike Donohue
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for the review. We strive to make sure that each customer receives the best service and customer service possible. Our goal is to make sure we take care of our customers as if they were family. All of us at Jake Sweeney BMW are pleased to hear that we gave you such a great experience that you came back a few months later and bought another one. Brian, Jeff, Mike, and our staff would like to welcome you to the Jake Sweeney family. Have a great day!

May 05, 2017

Great BMW service! Always very happy with the service department. Great customer service from the minute you pull in until you leave. Friendly and professional, that's More

by Steven Adler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling, Kyle Brinkman
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. We strive to make sure our dealership feels like your second home. All of us at Jake Sweeney BMW are pleased to hear that you felt just that. We're happy to hear that Shawn, Kyle, and our staff were able to get you into a great car while making you feel right at home. Thank you for your business and we appreciate your outstanding loyalty. Have a great day!

May 05, 2017

Service leased 4 series Excellent service and done in a very friendly manner. All employees performed at an extremely high level. Will definitely refer family members and f More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our goal at Jake Sweeney BMW is to make sure that each and every customer receives the best service and customer service with us. To us, our customers are family. Shawn and all of us are pleased to hear that you had a great experience with us. Thank you for your business and welcome to the Jake Sweeney family. Have a great day!

May 05, 2017

Wonderful service The service here was amazing from the receptionist to the Service advisor who helped us with our transaction The care and attention that you rece More

by Mdola899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our team at Jake Sweeney BMW strives to make sure our customer's servicing is completed with the best quality as possible. We also believe that our customers deserve the best customer service as well. All of us are happy to hear that received both from us. Thank you for your business and have a great day!

May 04, 2017

First Beamer The experience went well. Brad followed up and did a good job. The 'genius' also did a good job explaining how to use the vehicle. More

by Hoagylips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Angelo
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our goal at Jake Sweeney BMW is to get our customers into great cars at great prices while giving the best customer service possible. All of our staff are pleased to hear that Brad gave you the utmost respect and even followed up with you. Thank you for your business and have a great day!

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