BMW of Cincinnati North

Great, easy experience I have purchased several different brands of new cars over the years and have had a broad spectrum of experiences with different dealerships and sales I have purchased several different brands of new cars over the years and have had a broad spectrum of experiences with different dealerships and salespeople. The experience at BMW North was by far the best. Everyone was very friendly and respectful. They were very attentive and responsive but did not apply any pressure to make a sale. They were willing to bid against another dealership for a similarly equipped car and really cut to the chase with a great offer, including a very competitive bid on my trade-in. Everything went very smoothly and I was ultimately happy to give them my business. More

Excellent Service The employees at BMW Cincinnati North treated my husband and I so well and met all of our needs. The staff were all very, professional, respectable an The employees at BMW Cincinnati North treated my husband and I so well and met all of our needs. The staff were all very, professional, respectable and attentive. They went above and beyond to ensure our needs were met. We will definitely return to BMW Cincinnati North for our next car purchase! Thank you for everything and making us feel right at home! More

BMW 430I The Sales experience was good from a negotiating standpoint but Sales person was new. Areas of improvement would include having Sales person explain The Sales experience was good from a negotiating standpoint but Sales person was new. Areas of improvement would include having Sales person explain the auto features during the initial test drive especially since we never drove a BMW. Also, the maintenance plan was not explained during the sales process nor the tire protection. This would have been important to know prior to the Sale, not at the closing. The actual closing was very long-over 3.5 hours- it took longer than closing on a house . Post sales been moderately OK so far but mostly because we are initiating the activity- in other words- we are reaching out to BMW verses the other way around. Still wait to see if BMW follow through on several requested items. Note: Still not sure if we bought a new vehicle (never been titled) or a used car with 5700 miles on it- still somewhat not clear More

Absolutely spectacular! This was the best experience on a car lot that I have had in a long time. Brad was easy to work with and my wife and I was allowed to drive the car wi This was the best experience on a car lot that I have had in a long time. Brad was easy to work with and my wife and I was allowed to drive the car without a salesman having to go with us. Settled on a price quickly and left with my dream car. More

Good experience Staff we dealt with as a very friendly. No high pressure sales. Told sales rep. what car we were interested in. Asked if we would like to drive it. Staff we dealt with as a very friendly. No high pressure sales. Told sales rep. what car we were interested in. Asked if we would like to drive it. Rep got it. Drove it. Bought it. A good over all experience. More

750 i x drive 2016 We looked a long time for color and interior I wanted. I looked at several models including 550 i xdrive 2016 before deciding o the 750 We looked a long time for color and interior I wanted. I looked at several models including 550 i xdrive 2016 before deciding o the 750 More

They value their Brand The service department has gone out of their way twice to make sure I was happy with my purchase. Q was helpful with the initial purchase and follow-u The service department has gone out of their way twice to make sure I was happy with my purchase. Q was helpful with the initial purchase and follow-up items. I hate buying cars, but BMW of Cincinnati is providing tremendous value for the price. This was the first time I didn't have buyers remorse the week after I purchased a car. This time, I'm already thinking about upgrading, because it was a great value and experience. More

Brad Schultz was well informed, helpful and interested Staff is professional and looked out for our concerns and interests. Took time to walk us through the car after purchase and offered future help. Staff is professional and looked out for our concerns and interests. Took time to walk us through the car after purchase and offered future help. More

BMW for life! I just made my second purchase with Jeff Robinson at BMW North...He is amazing to work with...Got me an excellent deal on my new BMW... I just made my second purchase with Jeff Robinson at BMW North...He is amazing to work with...Got me an excellent deal on my new BMW... More

Knowledge of salesman The salesman was informative about the car. Very knowledgeable on the test drive. Pointed out the many settings on the car. He never failed to answer The salesman was informative about the car. Very knowledgeable on the test drive. Pointed out the many settings on the car. He never failed to answer our questions. Very respectful toward my wife and I. More