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BMW of Cincinnati North

Cincinnati, OH

4.6
1,171 Reviews
Call Dealership (513) 782-1122
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105 W Kemper Rd

Cincinnati, OH

45246

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1,171 Reviews of BMW of Cincinnati North

July 11, 2025

Always great service. Would recommend. Fast and friendly. Keep you up to date and timely More

by Jasonhall3050
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophie Kidd
Report | Print
July 03, 2025

Honest, friendly and sincere. Great experience working with Cheyenne. Took time to hear me out and allowed me to make informed decisions. More

by Fast Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Report | Print
Jul 03, 2025 -

BMW of Cincinnati North responded

We're thrilled to hear that Cheyenne provided an honest and friendly experience at BMW of Cincinnati North. It's great to know you felt heard and informed throughout the process. Thank you for sharing your positive feedback!

June 01, 2025

Great location, great customer service. I really like the way I'm treated when it's time for my car yo be serviced. More

by Connie.Grady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin
Report | Print
Jun 02, 2025 -

BMW of Cincinnati North responded

Connie, we're delighted to hear that you enjoy the service experience at BMW of Cincinnati North. Thank you for your kind words and support!

May 30, 2025

Tim the service manager and Cheyenne did an excellent job when I had my car in for service. Definitely recommend the service department and the dealership. More

by Jefffithen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and Cheyenne
Report | Print
May 30, 2025 -

BMW of Cincinnati North responded

Jefffithen, we're delighted to hear that Tim and Cheyenne provided excellent service during your visit at BMW of Cincinnati North. Thank you for recommending our team!

May 29, 2025

Kaitlin is the best service manager. She is knowledgeable and helpful. I highly recommend her at BMW of Cincinnati North! More

by Jacqueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Kelly
Report | Print
May 29, 2025 -

BMW of Cincinnati North responded

Jacqueline, thank you for the recommendation! We're delighted to hear Kaitlin provided such knowledgeable and helpful service at BMW of Cincinnati North. We'll be sure to pass along your kind words!

April 25, 2025

I can always count on the staff to do the correct thing in my behalf They listen my desired outcome More

by ronmagnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Besl, Sophie Kidd
Report | Print
Apr 28, 2025 -

BMW of Cincinnati North responded

Ron, we're delighted to hear that our team at BMW of Cincinnati North consistently meets your expectations. Thank you for trusting us with your needs!

April 23, 2025

Very knowledgeable staff in every department. Prompt. Friendly. Courtesy. Knows what good customer service is and does it well. . More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Moorhead , Sophie Kidd
Report | Print
Apr 23, 2025 -

BMW of Cincinnati North responded

Sara, we're delighted to hear that our team at BMW of Cincinnati North provided you with excellent service across the board. Thank you for recognizing their efforts!

April 11, 2025

It was a great experience. I enjoyed the time I had with the sales people and all the hard work they did for me. More

by Stevenawinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hallee Scott
Report | Print
Apr 14, 2025 -

BMW of Cincinnati North responded

Steven, we're delighted to hear you had a great experience with our team at BMW of Cincinnati North. Thank you for sharing your positive feedback!

April 05, 2025

No timely updates. Had to follow up multiple times and made several calls for update. Didn’t get any callback. Got update late in the evening that car will not be deliv More

by beamer101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shon Weathers
Report | Print
Apr 07, 2025 -

BMW of Cincinnati North responded

It's disappointing to hear about the lack of timely updates and communication you experienced. We strive for clear and proactive communication, so we apologize for any inconvenience caused by this oversight. Please call me at 513-782-1119 (direct line) so that I can understand better how I can correct it and make it up to you. Robert Sabbagh - General Manager- BMW of Cincinnati North

March 19, 2025

We bought a car in 2011 and had difficulty with breach of promise from the sales person. Just bought another car and disliked communication by same salesman and his friendly but disarming manager. Overall, More

by brgorm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aatir Barlas, Clay Moorhead , Edward Besl, Hallee Scott, Sophie Kidd
Report | Print
Mar 19, 2025 -

BMW of Cincinnati North responded

Thank you for sharing your experience with BMW of Cincinnati North. We're glad to hear that our service managers have consistently provided great support, though we're sorry about the communication issues you've encountered. Your feedback is valuable and will help us improve in those areas moving forward.

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