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BMW of Cincinnati North
Cincinnati, OH
1,149 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,149 Reviews of BMW of Cincinnati North
July 29, 2022
Thank you, Brad! You made leasing experience simple, easy, and FAST!!!! I appreciate all the before effort you did to make the transition effortless on my side. I ha You made leasing experience simple, easy, and FAST!!!! I appreciate all the before effort you did to make the transition effortless on my side. I have been with BMW North for 20 years now and will only use them!!! More
by kkh
Employees Worked With
Clay Moorhead , Brad Schultz, Shaun Snelling
Helpful July 06, 2022
Very enjoyable experience purchasing our first BMW from this location. Brad Schultz provided excellent customer service from the beginning. Being out of state, we completed virtually everything online from this location. Brad Schultz provided excellent customer service from the beginning. Being out of state, we completed virtually everything online from the building process, order, financing, many follow up questions, etc. There’s a BMW dealer closer to our house but we made the right decision traveling a little further to the Cincinnati location. 5/5 More
by brycearnett4
Employees Worked With
Brad Schultz
July 01, 2022
We just picked up our X3 M40i from BMW Cincinnati North. Every aspect of the sale and delivery went the way you really hope it will. It started with our Sales Person Brad Schultz. We had worked with Brad Every aspect of the sale and delivery went the way you really hope it will. It started with our Sales Person Brad Schultz. We had worked with Brad previously when purchasing a previous BMW. In both instances he was a true pleasure to work with -- no games -- just straight forward information and answers. Follow up was always quick and thorough to any question that we had. We special order our vehicle and he was very helpful in tracking it's progress and helping expediting delivery. Once the vehicle arrived we were given a full orientation to the vehicle by Elsie Ogden who was very friendly and very knowledgeable. The paper work process was handled quickly and efficiently by the Finance Manager Crystal Harrison. Every person we interacted with was friendly and helpful. The whole experience from beginning to end was just excellent !! More
by fourvalver2000
Employees Worked With
Crystal Harrison, Elsie Ogden, Brad Schultz, Jordan Clatterbuck
June 08, 2022
If you are a cash buyer, avoid at all cost. Once you pay cash for a vehicle and that vehicle within (9) days isn’t operable, people start sending you to voicemail and complete run around. The Once you pay cash for a vehicle and that vehicle within (9) days isn’t operable, people start sending you to voicemail and complete run around. They had excellent customer service up until the deal was done. More
by Wronged
Employees Worked With
Sam Mayers, Tyler Farmer, Bassel Mustafa, Jeff Robinson
May 31, 2022
I just picked up my 2022 X5M yesterday from BMW Cincinnati North and could not have had an easier transaction. I initially reached out to the dealer via text, and received a very timely response. Cincinnati North and could not have had an easier transaction. I initially reached out to the dealer via text, and received a very timely response. From there it was a combination of texts and email to finalize the deal within 24 hours for an allocated order custom build. The in-person pickup profess was excellent. I met Brad as I as pulling into the lot and he quickly got to work on my trade-in. From there I met the BMW Genius to go over the vehicle and all of the features and then finally finished up with the Finance team. I would highly recommend BMW of Cincy North and I will keep them at the top of my list for future BMWs. More
by prakash.maggan
Employees Worked With
Crystal Harrison, Brad Schultz
December 23, 2021
Although we haven’t purchased a car here, the interactions we’ve had with 2 sales specialists (Aatir and Tyler) on 2 separate occasions has been excellent. Their honesty, attention to detail, cus interactions we’ve had with 2 sales specialists (Aatir and Tyler) on 2 separate occasions has been excellent. Their honesty, attention to detail, customer service, and responsiveness are rare to encounter in current times and is very much appreciated. More
by avp.hr7
Employees Worked With
Tyler Farmer, Aatir Barlas
December 06, 2021
Dream’s Do Come True!Utterly Amazed! Still in Shock!!! Dream’s Do Come True! Utterly Amazed! Still in Shock!!! The Team at BMW of Cincinnati North is Godsent. "True Facts" On 26 Nov 21, I contacted BMW Dream’s Do Come True! Utterly Amazed! Still in Shock!!! The Team at BMW of Cincinnati North is Godsent. "True Facts" On 26 Nov 21, I contacted BMW of Cincinnati North and inquired about a 2013 Mercedes E350 Sport Sedan, I received a speedy response from Salomon Rabinovich aka “Bimmer Sal” who BTW is Truly Godsent, informing me that Vehicle was still available. Later, 28 Nov 21 I received a Email from Jordan (Customer Care Assistant) stating - A representative is looking forward to working on this with you during business hours. On the same day I received a text message from the General Manager Robert Sabbagh,stating he was reaching out and asking what he can do to help! “Dream’s Do Come True” I had a few question’s which were answered as well as a very nice Discount! Once I received the proposal, reviewed it, sent it back, submitted my deposit, the entire process was stress free, seamless, highly professional, Inspiring and Divine Intervention. Coordination was made to take delivery of the Vehicle on 30 Noy 21, I asked my Dear Friend, Dr. Cherry would she accompany me to drive from Alabama to Cincinnati 8 hour drive! We left at 2:00 am (Yes)! Arriving at BMW of Cincinnati around 11:00 ET. Greeted by Salomon with V.I.P. treatment, Top Notch Customer Service. We talked and was taken to the area where the vehicle awaiting with a Large Red Bow! Talk about over the top, hands down Customer Satisfaction on a Star rating system, of 5 Star’s being the best BMW of Cincinnati surpassed that, they should receive a Galaxy of Star’s because they’re truly deserving! After the presentation and a awesome test drive, I was taken to the Financial Manager, Clay Moorhead, Kudos for making the paperwork process a breeze and the awesome information exchange. My Overall impression about BMW of Cincinnati is beyond word’s, I’m truly Grateful, Thankful and Blessed to have met these remarkable Individual’s, received quality Customer Service and a Dream Vehicle! Congratulation’s on Job well done Team of BMW of Cincinnati North, I strongly recommend this Dealership to anyone Worldwide who desire to purchase a vehicle, let BMW of Cincinnati be your first choice without hesitation.” Dream’s Do Come True”! Sincerely, Earl Marshall Jr. A Totally Satisfied Customer More
by Dream's Do Come True!
Employees Worked With
General Manager, Mr. Robert Sabbagh, Customer Care Assistant, Jordan, Client Advisor, Mr. Salomon Rabinvich, aka "Bimmer Sal", Clay Moorhead
September 20, 2021
Excellent!!! Bassel Mustafa was professional and kindly salesperson. Congrats to the company management on having him as a part of the sales team. salesperson. Congrats to the company management on having him as a part of the sales team. More
by Hector
Employees Worked With
Bassel Mustafa
July 28, 2021
My husband and myself, vist the BMW on W Kemper Road.Went inside, stay there about 10 minutes, looking at the cars, no one acknowledge us, it was about six sales men there. After a while a sales man of colo inside, stay there about 10 minutes, looking at the cars, no one acknowledge us, it was about six sales men there. After a while a sales man of color came from outside and asked us do we need help. We are people of color. Will never return to this dealership. Went some where else and have purchased a BMW More
by hallsteelers
Employees Worked With
Aatir Barlas
July 08, 2021
Brad Schultz was absolutely perfect. We have never owned a BWW and this dealership came highly recommended by friends. So naturally, we expected the very best; we were not disappointed. The purchasing and a BWW and this dealership came highly recommended by friends. So naturally, we expected the very best; we were not disappointed. The purchasing and trade-in process of BMW North Cincinnati was seamless and easy. Having Brad as our sales representative was like talking to a family member. Honest, sincere, and definitely the pride of the dealership. We found our purchasing experience like none other than we have had in the past. This is why BMW is the very best at what they do. We absolutely love our 340i GT, it is a rocket ship while being extremely fun to drive. I will continue to purchase from Brad and look forward to a wonderful relationship with the dealership. Thank You Brad and everyone that helped with our financing and delivery process. You are the best. More
by M. Latzy
Employees Worked With
Brad Schultz
