BMW of Cincinnati North

Very accommodating The team at BMW is fantastic. While waiting, I had a conference call to attend and the Service Manager took time to find a quiet place for me to set The team at BMW is fantastic. While waiting, I had a conference call to attend and the Service Manager took time to find a quiet place for me to set up. More

Much improved My last few visits had been nowhere near as positive. This was a very refreshing change. The whole team was generally much more responsive and helpful My last few visits had been nowhere near as positive. This was a very refreshing change. The whole team was generally much more responsive and helpful than in past and car was cleaned more thoroughly. Great cultural change. I would suggest looking for opportunities to connect service with bodywork - I asked for someone from the body shop to take a look and it was a bit of a foreign concept - Dana initially suggested I take it down there. She did pivot quickly however when I suggested this should be something the team should be able to take care of. The estimate was there when i picked the car up but I was a little surprised how high for a relatively small defect. More

First time BMW First time buying a BMW and we loved the experience the dealership provided. Great people , no pressure sales and very knowledgeable and you can tell First time buying a BMW and we loved the experience the dealership provided. Great people , no pressure sales and very knowledgeable and you can tell they want this to be a first of many great experiences. More

Great experience with Lindsey Harper! Since I am an out of town buyer, I initially met Lindsey via an email when looking to get my wife a new BMW 5 series. Lindsey then contacted me and ex Since I am an out of town buyer, I initially met Lindsey via an email when looking to get my wife a new BMW 5 series. Lindsey then contacted me and explained all of my options, what was available and said if we didn’t see anything in their stock that she would order the car any way my wife wanted it. We ended up buying a 2017 BMW 530i for my wife. Lindsey Harper made that entire experience so easy and so much fun. You can tell that she is really passionate about the brand. I liked the experience of dealing with Lindsey so much, that 5 weeks later I called her and inquired on a new 2018 BMW M4. This was a car we would have to order. Lindsey was extremely thorough in explaining all facets of the car and the ordering process. She was so patient when I made a few changes to my order along the way. She honestly seemed as excited as I was for my first M vehicle. She even asked if I would like her to get my new M4 tinted before I took deliver and I did! She was always one-step ahead and seriously made both of our BMW purchases stress free and a lot fo fun. To anyone out there looking to buy or lease a BMW, my wife and I promise, that you owe it to yourself to contact Lindsey. Sometimes car buying can be stressful and a hassle. This was our best car buying experience thanks to Lindsey Harper! Dan & Michelle Cleveland Powell, Ohio More

Easy and fun I came in to the dealership with a specific car in mind. I took a test drive, and knew it was the car for me. The purchasing experience was easy, an I came in to the dealership with a specific car in mind. I took a test drive, and knew it was the car for me. The purchasing experience was easy, and went off without a hitch. More

Annual Tire/Wheel Swap Came in for my winter tire swap and the service was attentive and professional as always with this dealership. I will continue to give them my busines Came in for my winter tire swap and the service was attentive and professional as always with this dealership. I will continue to give them my business and recommend them to other BMW owners. More

Excellent & Quick Yearly M3 Service I purchased my 2004 M3 convertible with 6-spd manual at BMW of Cinn North (Jon Ogden) and have always had it serviced there. The car is retired from I purchased my 2004 M3 convertible with 6-spd manual at BMW of Cinn North (Jon Ogden) and have always had it serviced there. The car is retired from daily driving duties but still needs it's yearly service. This year Jeff Page set up an appointment for me 3 days after I called and helped me figure out what service it needed. Very friendly and courteous. Quick schedule and very quick service while I waited in comfortable lounge. The BMW CCA discount is nice too. Quality of service is now and always has been excellent. Enjoyed That Jon Ogden and Dave Godby took time from their busy day to renew acquaintance. More

Great Car Buying Experience This was by far the best car buying experience I have ever had! All the employees worked efficiently and competently to make this process as smooth as This was by far the best car buying experience I have ever had! All the employees worked efficiently and competently to make this process as smooth as possible. Everyone I encountered was knowledgeable, helpful, and very friendly. I was very impressed by the dealership. I would definitely recommend purchasing a vehicle from BMW of Cincinnati North! More

Simple Everything went as smoothly as possible, I came in to look at the car and had to leave, we negotiated over email, so I did not feel pressured in any w Everything went as smoothly as possible, I came in to look at the car and had to leave, we negotiated over email, so I did not feel pressured in any way. I came in the next day to sign the papers, one of my best car buying experiences thus far. More

Excellent all around Service! I brought my BMW in for a Brake check after I received an intermittent warning. They were missing a key part so they offered me a free rental until m I brought my BMW in for a Brake check after I received an intermittent warning. They were missing a key part so they offered me a free rental until my car was completed. They also completed a needed warranty software update and washed the car at the end. Overall excellent and personalized service. I would recommend this service group to anyone who wants excellent BMW Service through an authorized BMW Dealer. More