BMW of Cincinnati North

Great service Always great service. My car is cleaned inside and out. The wait area is pleasantly clean and everyone was so friendly and helpful. I never mind waiti Always great service. My car is cleaned inside and out. The wait area is pleasantly clean and everyone was so friendly and helpful. I never mind waiting for such great service. More

air bag replacement All was good but they were supposed to email me the receipt which I have not received yet..........I would still like to get this dlhauck@roadrunne All was good but they were supposed to email me the receipt which I have not received yet..........I would still like to get this dlhauck@roadrunner.com More

Great Knowledgeable staff, friendly and informative. Trustworthy as well. Good listeners on the phone. Valets are quick and personable. Cars are magnificent Knowledgeable staff, friendly and informative. Trustworthy as well. Good listeners on the phone. Valets are quick and personable. Cars are magnificent. I'll be back soon. More

Air bag replacement Jake Sweeney BMW service is the main reason I bought there. Dealership is farther away (by at least 10 miles) than the one my brother bought from; but Jake Sweeney BMW service is the main reason I bought there. Dealership is farther away (by at least 10 miles) than the one my brother bought from; but the complimentary valet and loaner service, coupled with traditionally sound BMW work, make maintaining this relationship a no-brainer. More

Good Service Gerald did a great job handling all of my needs. The car was finished ahead of the promised time. Price came in lower than expected. Gerald did a great job handling all of my needs. The car was finished ahead of the promised time. Price came in lower than expected. More

First Time Service Experience I was not happy with the service I was receiving at another local BMW dealer, so I gave BMW of Cincinnati North a shot. I couldn't have been happier. I was not happy with the service I was receiving at another local BMW dealer, so I gave BMW of Cincinnati North a shot. I couldn't have been happier...even if it was further away from my home. They were very accommodating, very professional, and eager to help with the issue I was having. Very impressed with my experience and my service advisor. More

Flexible Dana worked with her team to confirm they could pull in a scheduled visit to allow me to attend a family/school event sooner, much appreciated. Dana worked with her team to confirm they could pull in a scheduled visit to allow me to attend a family/school event sooner, much appreciated. More

Oil change. Just drove in to see if I needed a oil change an Dana said yes an could get me in right now..she was very helpful an before I knew it the change was d Just drove in to see if I needed a oil change an Dana said yes an could get me in right now..she was very helpful an before I knew it the change was done.it was great. Now I need to make an appointment since my Nav system seems to be acting up. I know you will take really good care of me an my Beemer X5. More

Outstanding very professional, Outstanding personnel and service. Understanding, they listen, they are friendly, have vehicle knowledgeable, efficient in performing their job, tea Outstanding personnel and service. Understanding, they listen, they are friendly, have vehicle knowledgeable, efficient in performing their job, team effort in checking whether I had been helped More

Best Dealership Experience I've Ever Had It is not an exaggeration when I say this is the best experience I've ever had with a car dealership. I walked in on a Friday simply to confirm to mys It is not an exaggeration when I say this is the best experience I've ever had with a car dealership. I walked in on a Friday simply to confirm to myself that I was making the right decision to lease from Audi, who I had been negotiating with, and by Saturday I was the proud owner of a new BMW. Vehicle quality aside, the service at this dealership is honestly what swayed my decision. Lindsey Harper is a wonderful sales associate, knowledgeable, extremely friendly, and more than willing to indulge an overly analytical customer like myself with as many different vehicle and financial option scenarios as I could come up with. This is my 4th leased car but the first of many BMWs thanks to this dealership. More