BMW of Cincinnati North

Done when promised Satisfied with the quality & time taken for service beyond the routine maintenance. Dana was flexible with the return of the loaner car & accommodated Satisfied with the quality & time taken for service beyond the routine maintenance. Dana was flexible with the return of the loaner car & accommodated my schedule. Really glad they offer valet service too. More

Tire Repair Your service team is the best! All service performed at this location. I have always received excellent customer service from Dana Eby and I feel v Your service team is the best! All service performed at this location. I have always received excellent customer service from Dana Eby and I feel very well taken care of. Your service team ensures a positive customer experience by going above and beyond to consistently meet the customers needs throughout the entire visit, which is awesome! I also want to recognize in the service team the valet, the technicians, and the driver for the concierge service . From opening the door for me with a smile, making all needed repairs in a timely manner as well as washing my car before it's return ,to picking me up at my home and bringing me back to the dealership, these guys are top notch! More

Great Professional Service I and my wife were treated like a very important friend and not a usual customer. Greg is a great guy ; upfront and professional, funny and charismati I and my wife were treated like a very important friend and not a usual customer. Greg is a great guy ; upfront and professional, funny and charismatic. Thank you Greg for making it easy. More

Jeff Page and service appointment My headlight went out and I was traveling out of town. I called up and was told I couldn't get in to fix it until the following week. I called again a My headlight went out and I was traveling out of town. I called up and was told I couldn't get in to fix it until the following week. I called again and Jeff immediately found a way to fit me in. The day I came in, I was early. I was hoping to get back to work as quickly as possible. He got me in and out in an hour. I really appreciate how Jeff always goes above and beyond for me. Thanks, Susan More

As always, a great experience. We have been loyal BMW customers for over 10 years. We love the cars but it is the service after the sale that keeps us coming back. One call to Chris We have been loyal BMW customers for over 10 years. We love the cars but it is the service after the sale that keeps us coming back. One call to Chris and everything I need for a service appointment with valet is arranged. Thanks BMW Cincinnati North! More

great experience It was a great experience. Everything was completed on time as promised. Service was friendly and professional. I would recommend it to my friends and It was a great experience. Everything was completed on time as promised. Service was friendly and professional. I would recommend it to my friends and family. More

Smooth, transparent, professional Greg is a straightforward pro. He understands the business, the products, and the nuance behind high level customer service. I will definitely come ba Greg is a straightforward pro. He understands the business, the products, and the nuance behind high level customer service. I will definitely come back for my next BMW. More

Great place! Nice clean friendly dealership! Service department is great! Check in is easy and efficient. They always get me an appointment on my days off of work. Nice clean friendly dealership! Service department is great! Check in is easy and efficient. They always get me an appointment on my days off of work. More

Everyone in Service is eager to please. Everyone in Service, including several whose names I didn't catch, was very helpful. The work was completed in timely fashion, and the car was deliver Everyone in Service, including several whose names I didn't catch, was very helpful. The work was completed in timely fashion, and the car was delivered in fine shape. More

Keep coming back. When you find something that works you stick with it. The team at BMW of Cincinnati North are so great to work with, they make the entire process of When you find something that works you stick with it. The team at BMW of Cincinnati North are so great to work with, they make the entire process of buying a vehicle a real pleasure. Our sales consultant Jon Ogden made the entire process relaxed and a joy to complete. That's why we keep coming back to work with Jon and the dealership time and time again. More