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BMW of Clear Lake
Webster, TX
669 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 669 reviews
July 29, 2025
I have purchased vehicles from here. My mother and father both as well. Never once had an issue. Always a seamless and entirely pleasant experience. Service is equally excellent. Brought My mother and father both as well. Never once had an issue. Always a seamless and entirely pleasant experience. Service is equally excellent. Brought my vehicle in for service, maintenance and repairs, and have always had a wonderful experience! More
by Joseph Bassani
Employees Worked With
Rader Evans
July 28, 2025
They quoted me $7,000 to fix my sunroof. I had someone else fix it in under 30 minutes and a fraction of the price. The issue wasn't what was quoted to me. It feels scammy. Do your research I had someone else fix it in under 30 minutes and a fraction of the price. The issue wasn't what was quoted to me. It feels scammy. Do your research before taking it here. The woman helping us was nice More
by lollybella80
Employees Worked With
Alyssa
July 27, 2025
Cheryl K. kicked **s as usual. Very informative, professional and courteous. She kept me informed every step of the process but also helped me with obtaining t kicked **s as usual. Very informative, professional and courteous. She kept me informed every step of the process but also helped me with obtaining the best pricing, et al. Again… she knows her “stuff”. More
by shannah2
Employees Worked With
Cheryl Koterba
July 26, 2025
Great friendly people, helpful, efficient, informative, and knowledgeable. Entire process was very nice. Sales and finance team seemed empowered to deliver results representing buyer. and knowledgeable. Entire process was very nice. Sales and finance team seemed empowered to deliver results representing buyer. More
by mgardner_us
Employees Worked With
Samuel and Jordan in sales. Forgot finance person but he was excellent too.
July 25, 2025
I brought my vehicle in for a scheduled service and the woman at the front attempted to charge me full price when it was covered. Considering it was already a planned service, the price should have been no woman at the front attempted to charge me full price when it was covered. Considering it was already a planned service, the price should have been noted as well. Throughout the service, I would get updates and had to correct Alba multiple times as her updates were never accurate. The language barrier created more questions than necessary and complicated the process. I was also disappointed because there were issues with my vehicle found on this visit but I was here just last week and nothing noted. My vehicle didn’t deteriorate in one week so either the job wasn’t done thoroughly the first time and I was robbed of a proper service or the condition of my car magically worsened in the span of a week without any excessive driving on my part. For this reason, I’ll stick to my regular advisor at BMW Clear Lake, Lukas, who always completes the job and communicates accurately. More
by JM
Employees Worked With
Alba, normally Lukas
July 24, 2025
Cheryl Siemans always takes care of us. She is always very professional and everyone at the dealership is very kind. We never have had trouble with the service department and will continue She is always very professional and everyone at the dealership is very kind. We never have had trouble with the service department and will continue to come to y’all‘s dealership. More
by themaceos
Employees Worked With
Cheryl Seimans
July 23, 2025
Absolute worst service ever. No communication. Poor attitude. Gave me my car back with no coolant. Luckily the engine survived. Simply put. xxxx poor service. Will not come b No communication. Poor attitude. Gave me my car back with no coolant. Luckily the engine survived. Simply put. xxxx poor service. Will not come back here. Pathetic. More
by wayne.landry
Employees Worked With
Rader, Nicholas
