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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.8
875 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 875 reviews

March 06, 2026

I genuinely look forward to visiting the dealership. I’ve been a customer for over 10 years and the buying and service experience has always been first rate. Rachel who is the sales manager takes great More

by David.McCarthy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel & Cheryl
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March 01, 2026

They are very helpful and do everything to make sure your experience is wonderful. They don’t pressure you, just tell you what’s wrong and give you options to fix it. More

by pamelagailb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
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Mar 05, 2026 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2026

I love how my service advisor kept me updated on the status of my vehicle. From the moment I walked in to the time I drove off, the customer service I received was exceptional. More

by Bobbie E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Alvarez
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Mar 05, 2026 -

BMW of Clear Lake responded

Hi Bobbie, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 01, 2026

Great people skills…. .high level of service…..really make us feel at home and important More

by Rliken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex & Nathanial
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Mar 05, 2026 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2026

My service advisor Jessica is the absolute best! She made sure the parts and accessories were at the dealership before my arrival, as well as securing a loaner car for me. More

by Kdj103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chen
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Mar 05, 2026 -

BMW of Clear Lake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2026

Your service staff is attentive and great at helping you understand what is going on with your vehicle. It's a comfort. Cheryl K. is top-tier. More

by fadarden
Recommend Dealer
Yes
Employees Worked With
Cheryl K.
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Mar 05, 2026 -

BMW of Clear Lake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 26, 2026

Very disappointed with the service from BMW Clear Lake. I’ve purchased many BMW’s and the service from this location subpar at Best. The lack of communication and just common sense customer service duties More

by Faayea
Recommend Dealer
No
Employees Worked With
William Russell
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Mar 05, 2026 -

BMW of Clear Lake responded

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations, as clear communication and attentive service are very important to us. At this time, we have not been able to locate any recent service records under the name associated with this review. We would truly appreciate the opportunity to look into this further and better understand your concerns. Please feel free to contact me directly at johnnathanmendoza@group1auto.com or by phone at 281-557-7052 so we can review this in more detail. Thank you again for bringing this to our attention. Johnnathan Mendoza Service Director Tel. 281-557-7052

February 25, 2026

BMW of clear lake simple the best dealer I have ever made business with They are very honest More

by Nahun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antony
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Feb 28, 2026 -

BMW of Clear Lake responded

Hi, thank you so much for your positive comments about BMW of Clear Lake! Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2026

Very pleasant response Work explained in detail Nice people Kept their word and delivered the vehicle on time More

by Natluru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morales
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Feb 28, 2026 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2026

Once again I am exceptionally pleased with the service I received at Clear Lake BMW. More

by paul.sylvester.carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Radar
Report | Print
Feb 24, 2026 -

BMW of Clear Lake responded

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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