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BMW of Clear Lake

Webster, TX

4.8
1,005 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 1,005 reviews

November 07, 2026

Very friendly and professional Mr Ang Dang. Should offer better snacks for customers. You don’t feel rushed. More

by krystynak.urbanowicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ang Dang and Nathaniel
Nov 10, 2026 -

BMW of Clear Lake responded

Thank you for your kind words about Ang Dang's professionalism. We're glad to hear you felt comfortable during your visit. We appreciate your feedback regarding our snack options and will certainly consider ways to enhance that experience for our customers. Your satisfaction is important to us, and we look forward to serving you again.

November 06, 2026

Mr. Randy Stine, who is General manager and Ms. Shona, who is a client advisor are kind and professional. Their kindness and professional skill made me feel better and purchased the BMW car. If i consider More

by Westchung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Randy Stine and Ms. Shona Brown
Nov 07, 2026 -

BMW of Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2026

Rader was my Service Advisor and he’s awesome! All aspects of customer service covered. Good size showroom, customer waiting area and on location inventory. Thanks More

by Chip G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Nov 06, 2026 -

BMW of Clear Lake responded

Hi Chip, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Clear Lake. We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2026

Take care of their customers. Service writer was very good. Got the car back in one day. More

by british-biker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jes deleon
Nov 04, 2026 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2026

We had a great experience purchasing a car at BMW of Clearlake. Sam was east to work with and made us feel like more than just a sale. Based on this experience we would highly recommend BMW of Clearlake More

by Chad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Caldwell
Nov 02, 2026 -

BMW of Clear Lake responded

Hello Chad, we're happy to hear you had such a positive experience with Sam! Thanks again for the recommendation, and have an amazing day!

October 29, 2026

The staff were very helpful and informative. Joshua made sure everything was handled efficiently and effectively! More

by deidrhe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 31, 2026 -

BMW of Clear Lake responded

Hello Deidrhe, we're happy to hear you had such a positive experience with Joshua! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2026

Didn’t need $250 brake fluid flush! ! Informed advisor maintenance costs are excessive and I declined performing all work. And, I planned to trade vehicle. Why do any work (to includ More

by Dowboy32
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
Oct 23, 2026 -

BMW of Clear Lake responded

Thank you for sharing your feedback regarding your recent service visit. We understand your concern regarding the brake fluid service recommendation and the associated cost. Our maintenance recommendations are based on BMW’s manufacturer guidelines, including the vehicle’s time, mileage, and service history. Even when a customer is considering trading in a vehicle, our responsibility is to bring awareness to maintenance that is due or recommended. The decision to proceed with that service is always up to the customer. We appreciate you recognizing the communication and overall service provided during your visit. If you have any questions regarding the recommendation or would like to review your vehicle’s maintenance schedule, please feel free to contact me directly at johnnathanmendoza@group1auto.com or 281-557-7052. Johnnathan Mendoza Service Director BMW of Clear Lake (281) 557-7000 johnnathanmendoza@group1auto.com

October 17, 2026

Destiny communicated consistently and was able to get the requested work complete when asked - very professional More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny and Cheryl
Oct 18, 2026 -

BMW of Clear Lake responded

Hi Karen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2026

Harry is always ready, and willing to help with my services needs. Very attentive. Very pleasant to deal with. More

by Drargarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel, Matthew, Harry
Oct 18, 2026 -

BMW of Clear Lake responded

Hi, we're happy you found Harry to be so supportive during your experience here at BMW of Clear Lake. If you have any further questions, please give us a call. We're always happy to help!

October 16, 2026

Service appointment easily made. Loaner car provided. Work completed properly. All personnel were professional and courteous. More

by Ssardone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Russell
Oct 16, 2026 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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