BMW of Clear Lake
Webster, TX
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My experience with BMW of Clear Lake over the past several years has been extremely positive, including my most recent encounter on 8/31/26. I’ve purchase two vehicles from them which was a good exper several years has been extremely positive, including my most recent encounter on 8/31/26. I’ve purchase two vehicles from them which was a good experience…including finance. I have all of my service work completed there which is where they really shine. My adviser is Rader Evan’s. Cannot say enough good things about him. He goes above and beyond. I’ll continue to do business here! More
This was my first experience with BMW. Omar took excellent care of me. Love the customer service experience. I will definitely tell all my friends and family. Omar took excellent care of me. Love the customer service experience. I will definitely tell all my friends and family. More
I had an amazing experience with Cheryl. She was very personable, knowledgeable, and she kept me informed throughout the process. Cheryl made my experience as a customer easy and enjoyable. She was very personable, knowledgeable, and she kept me informed throughout the process. Cheryl made my experience as a customer easy and enjoyable. Thank you so much! More
Really don’t like waiting for your assistant helping with the vehicle to get back to you after speaking with the warranty company. Every time I call, I got an automated prompt and no follow up, even after pe the vehicle to get back to you after speaking with the warranty company. Every time I call, I got an automated prompt and no follow up, even after personally speaking with the warranty agent, neither the warranty agent or I could get the assistance. I have gotten better service from authorized BMW repair service than your shop. More
I had a great experience at BMW of Clear Lake. A special thank you to Mr. Anh Dang, who made my experience truly exceptional. He was extremely professional, knowledgeable, patient, and attentive A special thank you to Mr. Anh Dang, who made my experience truly exceptional. He was extremely professional, knowledgeable, patient, and attentive throughout the entire process. He took the time to answer all my questions and made sure everything went smoothly from beginning to end. I genuinely felt that he cared about making sure I was happy with my purchase. I highly recommend Mr. Anh Dang to anyone looking for an excellent car-buying experience! More
I always have a great experience bringing my car here for service. They’re quick, organized, and do a really good job keeping me updated throughout the process. A special thanks to Harry Fernandez, my ser service. They’re quick, organized, and do a really good job keeping me updated throughout the process. A special thanks to Harry Fernandez, my service advisor. Harry is always professional, friendly, and easy to work with. He makes sure my car is taken care of promptly and keeps me informed along the way. Really appreciate Harry and the entire BMW service team. Great service and communication every time! More
I was not satisfied with the I will not return to Advantage BMW of Clear Lake. My repair charges increased after I informed the dealership that I had warranty coverage, which left me questioning whet Advantage BMW of Clear Lake. My repair charges increased after I informed the dealership that I had warranty coverage, which left me questioning whether the pricing was adjusted because a warranty company was paying a substantial portion. The final invoice showed $2,192.12 in charges, a $1,542.34 warranty adjustment and $744.92 due from me, but it did not clearly explain how the warranty payment was applied to each repair. The dealership also did not provide the customary vehicle cleaning after service. I expected transparent pricing, a clear itemization and better customer care from a BMW dealership. This experience left me disappointed and distrustful. More
