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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
343 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 343 reviews

May 09, 2024

Always great honest service. I love the people and ease to work with and get in and out More

by Michelle.buchanan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip
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May 10, 2024 -

BMW of Clear Lake responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 08, 2024

Chip at BMW in Clearlake was awesome . I didn't know anything about the Warranty Process. He walked me through it got everything done I needed and was very kind and Professional. I'll be More

by Iceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip
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May 11, 2024 -

BMW of Clear Lake responded

It's great to hear that Chip at BMW of Clear Lake provided you with such a positive experience! Our professionalism and helpfulness are reasons to return for future needs. Thank you for choosing us!

Helpful
May 08, 2024

It can be and go well, and it can't. Car service agents are professional though More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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May 10, 2024 -

BMW of Clear Lake responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 06, 2024

Great sales and service department. Brought car in for state inspection plus oil change, air filter and plugs. Small issue with a bad plug was dealt with immediately. Thanks James Rose, More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose, Masselink
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May 08, 2024 -

BMW of Clear Lake responded

It's fantastic to hear about your positive experience with our sales and service departments! We're glad we could assist you with your state inspection, oil change, and plug replacement, and that any issues were addressed promptly. James, Lukas, and Joseph appreciate your recognition, and we look forward to seeing you again next year for your service needs. Safe travels until then!

Helpful
May 01, 2024

Chip is always professional and provides the best service! I purchased my very first BMW 2010 and he's been my go to service rep since!! More

by claudettersmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappee
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May 03, 2024 -

BMW of Clear Lake responded

Chip is a gem! It's great to hear about your positive experience with him at BMW of Clear Lake. Thank you for choosing us!

Helpful
May 01, 2024

Great sales and service staff at BMW of Clear Lake. Been doing business with them for 12+ years. I’ve always felt like this dealership has taken very good care of me and my vehicles. More

by praya2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 03, 2024 -

BMW of Clear Lake responded

That's wonderful to hear! It's great when a dealership can build such a strong and positive relationship with a customer over many years. Thank you for your loyalty and for choosing us!

Helpful
May 01, 2024

It was awesome. Sales person great, finance person great, service was excellent and it made the car buying enjoyable. More

by twowindsors
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge martinez, sales
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May 03, 2024 -

BMW of Clear Lake responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 28, 2024

Harry Fernandez he's always great makes you feel like family. He remembers every detail of our conversation he makes sure he doesn't miss anything. Service with a smile 😃 the old school way. More

by gabeasle40
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
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May 02, 2024 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that Harry provided personable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 25, 2024

Great customer service and sales representative (Yusuf Ozcelik ) was honest and answered all questions we posed. More

by caperez5740
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuf Ozcelik
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Apr 27, 2024 -

BMW of Clear Lake responded

Congratulations on your new vehicle! We're thrilled that Yusuf provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
April 25, 2024

Cheryl was my service advisor and she was extremely helpful she understood my needs and showed concern. I am beyond grateful with her and I give her 5 star service. If you need someone to take care o More

by YourAgentRox@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Simmons
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Apr 28, 2024 -

BMW of Clear Lake responded

Cheryl is an outstanding service advisor! It's great to hear that she was so helpful, and understanding, and showed genuine concern for your needs. Thank you for choosing us!

Helpful
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