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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
820 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 820 reviews

August 29, 2025

I am in appreciation of the good work and communication that was made during my visit. Thanks to Luis Morales - Service Advisor More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Morales
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Sep 01, 2025 -

BMW of Clear Lake responded

Hello Greg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Clear Lake. If you have any further questions, please don't hesitate to reach out!

August 29, 2025

Nick Strehl and Jessica are great. They helped me with the car fixes and helped with warranties as well. I have known Nick for a while. Awesome person!! More

by Rsingh433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chen and Nick Strehl
Report | Print
Sep 02, 2025 -

BMW of Clear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2025

Service was great. However the warranty system has a big problem ,hopefully it will get worked out soon. More

by bwell_77566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Radar evans
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Aug 31, 2025 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2025

Exceptional customer service, friendly staff every time I visited this dealership. Clean place, they always put the customer first. More

by Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chen
Report | Print
Aug 31, 2025 -

BMW of Clear Lake responded

Hi Kumar, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Clear Lake! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2025

Harry Fernandez has been taking care of my 2019 BMw M2 competition since i owned it. Rated 10/10 More

by Razer215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
Report | Print
Aug 31, 2025 -

BMW of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2025

I have used this dealership for service and purchases. Excellent customer service as a whole. They have earned my business for life! More

by Marisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Morales
Report | Print
Aug 31, 2025 -

BMW of Clear Lake responded

Hi Marisa, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2025

JZ took great care of my car and always does ! Will always recommend him to others! More

by Yurcisinavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Zuniga (JZ)
Report | Print
Aug 28, 2025 -

BMW of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to JZ here at BMW of Clear Lake!

August 25, 2025

Worst experience ever! Dealer damaged my car and did not take accountability. Do not do business with Advantage BMW Clearlake. Their customer service, ethics and accountabi More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Every layer from GM to Tech
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Aug 27, 2025 -

BMW of Clear Lake responded

Hi Sergio, We are very sorry to hear about your experience. This is not the level of service we strive to provide, and we take concerns like this very seriously. Unfortunately, we are unable to locate your information in our records to investigate further.   At your convenience, please reach out to me at johnnathanmendoza@group1auto.com phone 281.557.7052, so I can better understand what happened and work toward a resolution. We value your feedback and would appreciate the opportunity to regain your trust.   Johnnathan Mendoza Service Director

August 22, 2025

The Davids in the service department were extremely helpful and attentive to details regarding all the issues that needed to be addressed on my car. More

by Bjpatterson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Newsom and David Tyson
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August 22, 2025

Rader does a fantastic job with customer service in the service department. Always have a great experience. More

by tchase84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Report | Print
Aug 25, 2025 -

BMW of Clear Lake responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Clear Lake. If you have any further questions, please don't hesitate to reach out!

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