BMW of Clear Lake

Great location everything was fast. I like this location best in the whole Houston area. I like this location best in the whole Houston area. More

Ineffective service department. Never called back about status of car after leaving multiple messages within 24 to 48 hours. Never called back about status of car after leaving multiple messages within 24 to 48 hours. More

I had an excellent experience at the dealership. Jessica was super nice and helpful with all the issues I brought up. Jessica was super nice and helpful with all the issues I brought up. More

I had a nail in one of my tires - it was under warranty. Service Advisor ordered another one and called when it came in . Set up appointment- no big deal this place always had great service but yesterday w Service Advisor ordered another one and called when it came in . Set up appointment- no big deal this place always had great service but yesterday was different. First my service advisor was promoted (Well earned) I got there at 1:30 - took two hours to replace tire and I think they put through their computer diagnostic system. Service advisor never came over and told me there was a delay or can we offer you some water. I walked over a couple times to ask but they knew nothing. Finally I ask another service advisor and he went into shop came back and told there was a rush job and mine was delayed . I work too- if I treated one of my clients like this they would look for someone else. At least I know who not to go to. So very sorry this wonderful dealership has someone like this .. More

Great Service done in a timely manner. Honored appointment time. Helpful advisor, would visit again. Honored appointment time. Helpful advisor, would visit again. More

Had a great experience with the service rep and the manager. Efficient process and great service. Highly recommended manager. Efficient process and great service. Highly recommended More

Great car buying experience. After finding my preferred pre owned car on the BMW Clear Lake Website, I visited the dealership and was greeted by Shona in their showroom. She wa After finding my preferred pre owned car on the BMW Clear Lake Website, I visited the dealership and was greeted by Shona in their showroom. She was very professional, helpful and friendly as was her manager. We agreed on fair a cash deal rather quickly and pleasantly and completed the purchase details with their finance director, Nathaniel, who was also very professional and pleasant. One of my top car buying experiences out of more than many. I highly recommend BMW of Clear Lake and their sales advisor Shona.…..they are top of their class. More

This was a great day overall experience. The sales associate Anh was excellent as was everyone I dealt with. They worked with me to get me the deal I wanted. The sales associate Anh was excellent as was everyone I dealt with. They worked with me to get me the deal I wanted. More

Jessica was very attentive and communicated what to expect and kept me updated on the progress. Very positive attitude. Looking forward to dealing with her again. expect and kept me updated on the progress. Very positive attitude. Looking forward to dealing with her again. More