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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.8
658 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 658 reviews

January 12, 2025

Got my car home today and found my engine cowl in my trunk after being told car was ready to go and we picked it up and now I will be out of town for a week and cannot bring it back right away normally More

by Truckerman2465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rader
Report | Print
Jan 14, 2025 -

BMW of Clear Lake responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding Johnnathan Mendoza Service Director johnnathanmendoza@McCallGroup.com

January 08, 2025

Had a great experience at BMW clear lake. We were helped by Yusuf who was very professional and made the buying process very easy. More

by Lars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuf
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Jan 10, 2025 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

Great customer service! Service department has been a great experience. Would recommend to those who truly want the customer service and value of your time. More

by mccray8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans Service Tech
Report | Print
Jan 08, 2025 -

BMW of Clear Lake responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2025

David T. always takes care of me and my BMW. Very professional and prompt with the service. More

by Jhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
Report | Print
Jan 07, 2025 -

BMW of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. We hope you have a great day!

January 04, 2025

Excellent service from start to finish! I highly recommend this dealership. Courteous, friendly, and professional! More

by Joe_gorczyca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gomez, Josh (Finance)
Report | Print
Jan 05, 2025 -

BMW of Clear Lake responded

Hi Joe, thank you so much for your positive comments about BMW of Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Lukas did an outstanding job. He kept me informed as to the status of the repairs More

by Mark Masselink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas Masselink Service Advisor
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Jan 05, 2025 -

BMW of Clear Lake responded

Hi Mark, thanks for your praise and kind comments about Lukas. We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2025

Great professional service and great communication on behalf of Henry Fernandez. He made everything clear and he was very knowledgeable on what he was explaining to me, as a client that gives me peace o More

by Gt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max at parts and Henry Fernandez
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Jan 04, 2025 -

BMW of Clear Lake responded

Hi, we're glad you had such a wonderful experience with Henry Fernandez. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 03, 2025

BMW of Clear Lake is dedicated to customer service and utmost quality in customer experience. More

by rlsammons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathanial Dickout & Alex Najem, Jason Creacy, Christopher Watson, Brian Smith, Dereck Penrod, Joshua Rucker
Report | Print
Jan 05, 2025 -

BMW of Clear Lake responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 03, 2025

I needed New tires from my 2022 BMW X3M. After getting quotes from several tire shops, I reached out to my dealership and their price beat everybody by several hundred dollars. The entire More

by Mermomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas
Report | Print
Jan 04, 2025 -

BMW of Clear Lake responded

Hi, thanks for your praise and kind comments about our Ahn and Lukus. If you have any further questions, please don't hesitate to reach out!

January 01, 2025

Service advisor Mr David Tyson is always a good guy to deal with. He is always very professional and we value his input. Sales specialist Yusuf and his manager Senad helped us get the best deal for the More

by Ebuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales: Yusuf & Senad; Service: David Tyson
Report | Print
Jan 03, 2025 -

BMW of Clear Lake responded

Hi, we're happy you found David, Yusuf and Senad to be so supportive during your experience here at BMW of Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

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