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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.8
921 Reviews
Call Dealership (281) 557-7000
View Awards

15943 Gulf Fwy

Webster, TX

77598

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Showing 921 reviews

May 19, 2026

My service technician was excellent! He was thorough, made sure my car was ready as soon as possible, and followed all my instructions correctly. More

by Glungaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Floridia
Report | Print
May 22, 2026 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 18, 2026

Wow wowie very good, I love BMW of clear lake they’re the best. Would go again More

by giantscissors51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana, Max
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May 22, 2026 -

BMW of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2026

Dealership has always been knowledgeable, convenient, clean, and goes above and beyond for it’s customers. More

by Pz101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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May 14, 2026 -

BMW of Clear Lake responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2026

Alyssa was great! Friendly and accommodating. I also enjoyed the detailed video by Brandon the tech. Great service will definitely return! More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa, Brandon
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May 15, 2026 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 09, 2026

We have always had excellent service here and choose this dealership for service over the Houston area and where we bought our car! More

by jodietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Report | Print
May 15, 2026 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 08, 2026

Diana was a great help and really made the experience smooth and easy. BMW clear lake I would recommend to anyone. More

by nolan.trabanino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Report | Print
May 15, 2026 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 07, 2026

This is the 4th or 5th car I have purchased and the dealership has been exceptional to do business with from Sales to Service! More

by Kent Ballard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusef
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May 14, 2026 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 03, 2026

Justin McGaughey, General sales manager reached out to me about a problem I had and took care of it promptly and to my satisfaction. That is the service you would expect from an upscale BMW dealer. I will be More

by jw424920
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darrell Foster, Nathaniel Dickout, and tried to contact Randy Stine
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May 14, 2026 -

BMW of Clear Lake responded

We have been in touch with the customer and are working out the details to resolve. we are hoping this will be completely removed shortly. If we still need to reply, please reply with this: Thank you for bringing your concerns to our attention and for taking the time to speak with us. We sincerely apologize for the experience you’ve had and any inconvenience it may have caused. We appreciate the opportunity to work with you directly, and we want to assure you that your matter remains a priority for our team. As discussed, we are actively working through the details to reach a resolution that meets your expectations. We value your patience and cooperation throughout this process. Please don’t hesitate to reach out if you have any additional questions or if there is anything further we can assist you with while we finalize next steps. We will continue to keep you informed as we make progress. Thank you again for your understanding and for allowing us the chance to make this right. Sincerely, Randy Stine General Manager 281-557-7000 rstine@Group1Auto.com

April 29, 2026

David is always very helpful, knowledgable and gets the job done despite 1997 BMW parts shortages. More

by Steve N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
Report | Print
May 14, 2026 -

BMW of Clear Lake responded

Hello Steve, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2026

Rader Evans always provides top level customer service. As a customer, his attentiveness to my vehicle from checking in to the maintenance process to vehicle pickup makes me feel like I’m his only client. More

by fredde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Report | Print
May 14, 2026 -

BMW of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. If you have any further questions, please give us a call. We're always happy to help!

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