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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
335 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 335 reviews

April 02, 2024

Friendly crew members. The experience was good. The advisor was helpful.i will be back More

by alton2920
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
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Apr 04, 2024 -

BMW of Clear Lake responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 02, 2024

It’s always a fast and easy visit to the service department. My advisor David Tyson is the Best! 🔥 More

by Dgal
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
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Apr 05, 2024 -

BMW of Clear Lake responded

It's fantastic to hear that you had a fast and easy experience and that David provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 31, 2024

Cheryl was great to work with. Very knowledgeable and accommodating to my scheduling needs. Highly recommend. More

by randyb7914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl
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Apr 04, 2024 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that Cheryl provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 30, 2024

BMW clear lake is a great dealership. Very professional and efficient. Chip has been my service advisor for all my BMW purchases and does an amazing job. He is very honest and professiona More

by JCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappee
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Apr 05, 2024 -

BMW of Clear Lake responded

Thank you for sharing your experience with BMW of Clear Lake and Chip! We're thrilled to hear that you've had such positive interactions with our team, especially Chip, who exemplifies our commitment to honesty and professionalism. We appreciate your recommendation and look forward to continuing to provide excellent service for all your BMW needs.

Helpful
March 30, 2024

I love this dealership! ! I strongly recommend that you ask for Heather the Service Advisor; she is very nice and very helpful. More

by mikem11.mh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Apr 04, 2024 -

BMW of Clear Lake responded

That's fantastic to hear! We're thrilled that you love our dealership and appreciate your recommendation for Heather, our Service Advisor. We strive to provide excellent service, and it's wonderful to know that Heather was very nice and helpful during your visit. We're here to help and value your feedback!

Helpful
March 29, 2024

Shona Brown was amazing and very helpful. She answered all our questions and definitely made us feel comfortable with our decision! More

by Grisceldaramirez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shona Brown
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Apr 04, 2024 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that Shona provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 28, 2024

Andrew G. was great! One of the best experiences we've had buying used. Very attentive, great follow up, and a fair negotiation on our trade in.. They even b More

by b_family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Guerrero
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Apr 04, 2024 -

BMW of Clear Lake responded

That's fantastic to hear! We're thrilled that Andrew provided you with a great experience and went above and beyond to ensure you got the vehicle you wanted. We're glad that you found the negotiation fair and that we could bring in a vehicle from another location for you.

Helpful
March 24, 2024

They've taken care of my tire issue swiftly and fixed it. Thanks for the awesome work. More

by Ratheesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Mar 27, 2024 -

BMW of Clear Lake responded

You're welcome! We're glad that we could swiftly take care of your tire issue and provide awesome service. We appreciate your feedback and look forward to serving you again!

Helpful
March 22, 2024

As always, I received great service. My service technician (Chip Chappe) has always steered me straight. He, and the team, truly seem to have my best interest in mind and is one of the More

by dealchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappe
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Mar 27, 2024 -

BMW of Clear Lake responded

It's wonderful to hear about your positive experience with Chip and our team! We're glad that we have consistently provided you with great service and that you feel we have your best interests in mind. Thank you for your loyalty, and we look forward to continuing to serve you in the future!

Helpful
March 21, 2024

By far the best experience I’ve ever encountered getting my car serviced. Everyone was extremely nice and knowledgeable. They made sure I was comfortable and kept me up to date on my vehicle. Highly recomme More

by Pao Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
Report | Print
Mar 26, 2024 -

BMW of Clear Lake responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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