BMW of Clear Lake

Outstanding service from my service writer. Service side that is a different outcome, one of the rims was damage which I’m assuming the socket used to install the wheel studs scrape the rim. I’ Service side that is a different outcome, one of the rims was damage which I’m assuming the socket used to install the wheel studs scrape the rim. I’m thinking I’m paying BMW quality service they would have wiped down the rims after the work was done. But it wasn’t. I’m a bit disappointed. More

Great customer service. I informed service techs of my concerns and they were able to help. My vehicle rides like new. I informed service techs of my concerns and they were able to help. My vehicle rides like new. More

For the record my amplifier nuance was handled by a Straight shooters Nick Strehl during the absence David Tyson and no issues! I Highly recommend their Service write up which was effortless as u Straight shooters Nick Strehl during the absence David Tyson and no issues! I Highly recommend their Service write up which was effortless as usual. Can't go wrong with BMW of Clear Lake BMW More

Excellent services. Very professional staff. The waiting area is also very inviting. They also provided Uber rides for drop-off and pick up. My service advisor Harry Very professional staff. The waiting area is also very inviting. They also provided Uber rides for drop-off and pick up. My service advisor Harry is really good. More

Matt Parra was very helpful and professional. I always receive excellent service at BMW Clear Lake. Thank you I always receive excellent service at BMW Clear Lake. Thank you More

Provide exceptional service for my car. I had a recall on a part that wasn’t in stock, so they picked it up from who had it in inventory to complete the work. . I had a recall on a part that wasn’t in stock, so they picked it up from who had it in inventory to complete the work. . More

I love everything about this BMW dealership they have excellent customer service ! Definitely coming back! excellent customer service ! Definitely coming back! More

Matthew working there was most supportive and I am most grateful to him as in the past. I confirmed the service recommendation and it was done, but the real problem was never solved and I lost $799 for not grateful to him as in the past. I confirmed the service recommendation and it was done, but the real problem was never solved and I lost $799 for nothing. The problem is as it is. More

The service person I deal with there is very rude and impersonal. I have considered buying a new car somewhere else so we don’t have to deal with the service department there. impersonal. I have considered buying a new car somewhere else so we don’t have to deal with the service department there. More

Anh was excellent in helping me lease my 2026 BMW 330I. It was very hot outside & he brought each car i test drove up to the door. It was very hot outside & he brought each car i test drove up to the door. More