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BMW of Clear Lake

Webster, TX

4.7
967 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 967 reviews

July 30, 2026

Handled most of the negotiations via Email & Text which helped to keep the dealership time to a minimum. Response time.was reasonable. Worked with me on both the trade and new car pricing.... Car was rea More

by rrcgrb10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh. Matthew & Chris
Aug 02, 2026 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2026

I love bringing my car to the Clear Lake Bmw dealership David Tyson has been helping me for quite a long time though and my service is always first class. Because of this, I am thinking of buying another B More

by rosanneb99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
Aug 02, 2026 -

BMW of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2026

Nice clean a good Dearler to stop by recommend to whoever try out This Dearler. More

by david_77598
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shives
Jul 31, 2026 -

BMW of Clear Lake responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2026

Very professional, courteous, no pressure, Knowledgeable of their products. Made car purchase very pleasant I am extremely pleased. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan, manager finance person and the person who showed us all of the features of the car and helped set it up
Jul 29, 2026 -

BMW of Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 23, 2026

100/10. I definitely recommend. Steven DeLeon was very professional and knowledgeable. Justin!! No words, he is my guy...He definitely makes it happen. Th More

by Cgsprkl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin and Steven
Jul 26, 2026 -

BMW of Clear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2026

Took 2016 740i in for a/c warranty work. My service advisor (William Russell) worked diligently with warranty service to ensure repairs were covered and subsequently paid. Warranty company More

by slimuel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Jamal) Russell
Aug 07, 2026 -

BMW of Clear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2026

Very nice people around, from the salesman Joe in the Mini showroom and Nathaniel in the sales office. More

by patfancher8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe and Nathaniel
Jul 24, 2026 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2026

The service dept was more focused on selling me a lot of thing other than what I was at the dealer for. I wanted only a recall service & oil change. They instead gave the car a thorough survey & proposed $ More

by Stewart
Recommend Dealer
No
Employees Worked With
Service
Jul 17, 2026 -

Stewart responded

he service dept was more focused on selling me a lot of thing other than what I was at the dealer for. I wanted only a recall service & oil change. They instead gave the car a thorough survey & proposed $1000 work. At the end of the day they still did $475.work hidden at the end of the multi page proposal. I felt ripped off. I won’t be back unless I get another recall & I will go to another BMW dealer.

Jul 17, 2026 -

Stewart responded

The service dept was more focused on selling me a lot of thing other than what I was at the dealer for. I wanted only a recall service & oil change. They instead gave the car a thorough survey & proposed $1000 work. At the end of the day they still did $475.work hidden at the end of the multi page proposal. I felt ripped off. I won’t be back unless I get another recall & I will go to another BMW dealer.

Jul 17, 2026 -

Stewart responded

The service dept was more focused on selling me a lot of thing other than what I was at the dealer for. I wanted only a recall service & oil change. They instead gave the car a thorough survey & proposed $1000 work. At the end of the day they still did $475.work hidden at the end of the multi page proposal. I felt ripped off. I won’t be back unless I get another recall & I will go to another BMW dealer.

Jul 21, 2026 -

BMW of Clear Lake responded

Hi Stewart, Thank you for taking the time to share your feedback. I apologize that your visit left you feeling disappointed and that we did not meet your expectations. Our goal is never to pressure customers into repairs, but rather to provide a thorough inspection and make recommendations based on the condition of the vehicle so customers can make informed decisions. We understand how frustrating it can be if there is any confusion regarding recommended services or charges. Unfortunately, I have been unable to locate records matching the information provided in your review. I would appreciate the opportunity to look into this further and better understand your concerns. Please contact me directly at johnnathanmendoza@group1auto.com or 281-557-7052 at your convenience so we can discuss your experience. Johnnathan Mendoza Service Director - BMW of Clear Lake

July 09, 2026

Matthew P was very helpful with all my questions Answered back in a timely manner More

by anthony.mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Jul 10, 2026 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2026

Salesman was friendly and helpful. There was no pressure to buy a car. Overall great experience. More

by iluvbaseball0406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahn
Jul 10, 2026 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!