BMW of Clear Lake
Webster, TX
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Handled most of the negotiations via Email & Text which helped to keep the dealership time to a minimum. Response time.was reasonable. Worked with me on both the trade and new car pricing.... Car was rea helped to keep the dealership time to a minimum. Response time.was reasonable. Worked with me on both the trade and new car pricing.... Car was ready for pick when I arrived. Chris in Tech walked me through the basics, Signed the paperwork with Josh and was out in less than an hour. More
I love bringing my car to the Clear Lake Bmw dealership David Tyson has been helping me for quite a long time though and my service is always first class. Because of this, I am thinking of buying another B David Tyson has been helping me for quite a long time though and my service is always first class. Because of this, I am thinking of buying another BMW and that’s because I have a good Service Advisor thank you, David Tyson Bmw. More
Very professional, courteous, no pressure, Knowledgeable of their products. Made car purchase very pleasant I am extremely pleased. pressure, Knowledgeable of their products. Made car purchase very pleasant I am extremely pleased. More
100/10. I definitely recommend. Steven DeLeon was very professional and knowledgeable. Justin!! No words, he is my guy...He definitely makes it happen. Th I definitely recommend. Steven DeLeon was very professional and knowledgeable. Justin!! No words, he is my guy...He definitely makes it happen. They both made sure I got what I wanted. I drove 45min just to do business at this dealership. Go see them if you're looking for a BMW. I love my car!! Thank you More
Took 2016 740i in for a/c warranty work. My service advisor (William Russell) worked diligently with warranty service to ensure repairs were covered and subsequently paid. Warranty company My service advisor (William Russell) worked diligently with warranty service to ensure repairs were covered and subsequently paid. Warranty company initially denied claim suggesting they couldn’t determine “point of failure”. William Russell submitted all necessary proof that was finally accepted. William was professional, courteous and knowledgeable throughout the entire process. (3weeks).. Great follow up and resolution. 5 STARS for sure.. More
The service dept was more focused on selling me a lot of thing other than what I was at the dealer for. I wanted only a recall service & oil change. They instead gave the car a thorough survey & proposed $ thing other than what I was at the dealer for. I wanted only a recall service & oil change. They instead gave the car a thorough survey & proposed $1000 work. At the end of the day they still did $475.work hidden at the end of the multi page proposal. I felt ripped off. I won’t be back unless I get another recall & I will go to another BMW dealer. More
