BMW of Clear Lake

Rader does a fantastic job with customer service in the service department. Always have a great experience. service department. Always have a great experience. More

For the most part I am satisfied with the service I received at the dealership. Only thing that bothered me is being charged $117 for asking them to change out a cabin air filter that I provided. If I received at the dealership. Only thing that bothered me is being charged $117 for asking them to change out a cabin air filter that I provided. If I knew I was going to be charged labor for that I would have not asked. More

The service department lacks checks and balances when it comes to services. Not consistent and no oversight and I always seem to have an issue after getting my car returned to me because they didn’t complet comes to services. Not consistent and no oversight and I always seem to have an issue after getting my car returned to me because they didn’t completed their job in the back. Very frustrating and have been dealing with this type of issue since 2021 More

This dealership is awesome! The fixed what they said they would fix, ahead of schedule, provided a car at no charge, honored there 10% off coupon and washed and vacumned my car The fixed what they said they would fix, ahead of schedule, provided a car at no charge, honored there 10% off coupon and washed and vacumned my car. Harry was awesome! More

My emergency service request reservation for my 535i was a high priority for Mr. Jamel Russell, my service representative. He provided timely updates and exceptional service throughout this process; he als a high priority for Mr. Jamel Russell, my service representative. He provided timely updates and exceptional service throughout this process; he also arranged my transport back to the dealership, once service was completed. Excellent service experience!!! More

The GM suck their service manager is stinky attitude. he don’t give a xxxx about the customers self. I also think he’s a little prejudice both of them so good luck.. he don’t give a xxxx about the customers self. I also think he’s a little prejudice both of them so good luck.. More

I received outstanding service during my visit at BMW of Clear Lake. Alyssa Munoz provided excellent support. Clear Lake. Alyssa Munoz provided excellent support. More

William Russel did an excellent job getting my car serviced and a tire replaced. He also got a scheduled service done while the tire was replaced. He is extremely good and personable to his customers! serviced and a tire replaced. He also got a scheduled service done while the tire was replaced. He is extremely good and personable to his customers! More

excellent service they finished before the time what they tell me and I like thats tell me and I like thats More

Thank you David for always providing stellar customer service. My vehicle and I appreciate it! service. My vehicle and I appreciate it! More