
BMW of Clear Lake
Webster, TX
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Outstanding Service on My 2013 BMW X1 I recently visited BMW Clear Lake for a recall, oil change, and headlight restoration on my 2013 BMW X1. The service was excellent from start to finish. Radar Evans was BMW Clear Lake for a recall, oil change, and headlight restoration on my 2013 BMW X1. The service was excellent from start to finish. Radar Evans was my direct contact, and he coordinated everything seamlessly—including arranging Uber rides to and from my home while I waited for the repairs. The work was completed on time, communication was clear, and my car looks and drives great. Big thanks to Radar and the entire team for providing such top-notch customer service. Highly recommend BMW Clear Lake! More
On 9/15/2025 I received an amazing experience by BMW of clear lake for servicing my 530i and giving it a sparkling new clean wash I would love to thank my service advisor Jessica for keeping her word on my clear lake for servicing my 530i and giving it a sparkling new clean wash I would love to thank my service advisor Jessica for keeping her word on my car being done the same day, and for staying after closing time to make sure I got my vehicle back the same day I’m very appreciative that my local dealership has people fond of there job there thanks again Jessica for your amazing help ! More
I bought a wheel & tire warranty & had to replace a tire & rim. I was told I had to leave my car to get the rim replaced & they had no loaner cars available so I had to call someone to pick me up and borrow & rim. I was told I had to leave my car to get the rim replaced & they had no loaner cars available so I had to call someone to pick me up and borrow a car for 2 days. I picked my car up & the front tire where the rim was replaced was so low I had to stop somewhere to get air. Not to mention no courtesy car wash..,I’ve had BMWs previously & they would always provide a courtesy car wash. I’m not pleased with BMW’s service…I should have gone with Audi. More
Was referred to this dealer by my service advisor at BMW Advantage Midtown Bryan Briones since I moved from midtown. Many thanks to him for his great service. I booked a service window at BMW Clear Lake eff Advantage Midtown Bryan Briones since I moved from midtown. Many thanks to him for his great service. I booked a service window at BMW Clear Lake effortlessly and was well taken care of by Alba Galindo. Thank you very much. More
Rotated and balanced tires. Next morning, rear tire pressure down to 32 & 33, from required 44/45 psi. When I brought car in, everything was fine, but morning after service, it Next morning, rear tire pressure down to 32 & 33, from required 44/45 psi. When I brought car in, everything was fine, but morning after service, it was not fine. I had to drive over an hour to BMW of Clear Lake and waited 5 hours (recall program control unit also done), dedicating 7 hours of my day to get service done. I am not happy at all!! More
Very good experience. Trong was very helpful in finding all discounts that we could use and Nathanael was great in getting us approved at a great rate Trong was very helpful in finding all discounts that we could use and Nathanael was great in getting us approved at a great rate More
As always, the professionalism and courtesy displayed by my Service Tech (Jamel Russell) Is unmatched. Jamel kept us updated on the status and expected completion of our vehicle. Vehicle was ready as promi my Service Tech (Jamel Russell) Is unmatched. Jamel kept us updated on the status and expected completion of our vehicle. Vehicle was ready as promised and with a car wash to boot. More