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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.8
900 Reviews
Call Dealership (281) 557-7000
View Awards

15943 Gulf Fwy

Webster, TX

77598

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Showing 900 reviews

February 28, 2026

My service advisor Jessica is the absolute best! She made sure the parts and accessories were at the dealership before my arrival, as well as securing a loaner car for me. More

by Kdj103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chen
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Mar 05, 2026 -

BMW of Clear Lake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 26, 2026

Very disappointed with the service from BMW Clear Lake. I’ve purchased many BMW’s and the service from this location subpar at Best. The lack of communication and just common sense customer service duties More

by Faayea
Recommend Dealer
No
Employees Worked With
William Russell
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Mar 05, 2026 -

BMW of Clear Lake responded

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations, as clear communication and attentive service are very important to us. At this time, we have not been able to locate any recent service records under the name associated with this review. We would truly appreciate the opportunity to look into this further and better understand your concerns. Please feel free to contact me directly at johnnathanmendoza@group1auto.com or by phone at 281-557-7052 so we can review this in more detail. Thank you again for bringing this to our attention. Johnnathan Mendoza Service Director Tel. 281-557-7052

February 25, 2026

BMW of clear lake simple the best dealer I have ever made business with They are very honest More

by Nahun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antony
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Feb 28, 2026 -

BMW of Clear Lake responded

Hi, thank you so much for your positive comments about BMW of Clear Lake! Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2026

Very pleasant response Work explained in detail Nice people Kept their word and delivered the vehicle on time More

by Natluru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morales
Report | Print
Feb 28, 2026 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2026

Customer service is key at BMW Clearlake. I purchased my vehicle in 1924 and have had it serviced at the dealership exclusively due to the excellent service and keen recommendations from my s More

by eileen_hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Report | Print
Feb 26, 2026 -

BMW of Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

February 22, 2026

Once again I am exceptionally pleased with the service I received at Clear Lake BMW. More

by paul.sylvester.carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Radar
Report | Print
Feb 24, 2026 -

BMW of Clear Lake responded

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2026

I’ve only used the service department which is excellent. I’ve been a customer for 11 years. More

by Celiajt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Alverez this time
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Feb 22, 2026 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 19, 2026

Professional and courteous service. Excellent communication throughout the service process. Easy to schedule appointment and fast service delivery. More

by Aggie88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl
Report | Print
Feb 21, 2026 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2026

The service workers are always kind and very helpful. They go above and beyond to explain and break things down. Thank you! More

by mnland0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 19, 2026 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 15, 2026

Matt para was great to work with got my car in out made sure I had a loaner. Very satisfied More

by jordan2000w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Report | Print
Feb 18, 2026 -

BMW of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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