Back

BMW of Clear Lake

Webster, TX

4.7
721 Reviews

15943 Gulf Fwy

Webster, TX

77598

Directions

By Type

Showing 721 reviews

August 14, 2025

Alba was really nice. She was very helpful and a pleasure to work with today for my service. More

by Rai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba
Aug 16, 2025 -

BMW of Clear Lake responded

Hi Rai, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2025

All work was performed. Joe is an excellent tech, keep me advised of work being done. Very lleaded More

by Rick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 13, 2025 -

BMW of Clear Lake responded

Hi Rick, we're happy to hear you had such a positive experience with Joe! Please don't hesitate to reach out to us if there's anything more we can do!

August 11, 2025

Alba Galindo is a person who helps you and explains things clearly. Very satisfied. Thanks More

by Arturo_cacho1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba galindo
Aug 12, 2025 -

BMW of Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

August 07, 2025

The traditional car buying experience is a major pain. I encountered none of that with my recent purchase. Jordan was respectful with NO pressure. I can’t stand someone trying to upsell me. We got a good More

by haywardbabin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Martínez, Natorie Kimble
Aug 09, 2025 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2025

I chose to wait at the dealership from 10:30 AM to 4:30 PM, even though they offered me a ride. Throughout my wait, I was consistently updated on my car's progress. Their customer lounge is well-equipped w More

by afrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew was my rep.
Aug 05, 2025 -

BMW of Clear Lake responded

Hi Afrank, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 01, 2025

My Advisor (Rader Evans) and his service team is efficient and very knowledgeable. I’ll be bringing my X2 here for service as well! More

by mccray8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Aug 02, 2025 -

BMW of Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. If you have any further questions, please give us a call. We're always happy to help!

August 01, 2025

The overall attention to detail and quality of service has seemingly decreased over the years. Some items were missed when I initially took my vehicle in for service which led to a delay in getting my re More

by ANT-BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa
Aug 03, 2025 -

BMW of Clear Lake responded

Thank you for your feedback. We’re sorry to hear that your recent experience didn’t meet expectations. We strive to provide thorough and timely service, and we regret that some items were missed during your visit, causing delays. Your comments have been shared with our team so we can address this and improve moving forward. If there’s anything more you’d like to share or discuss, please don’t hesitate to contact me directly johnnathanmendoza@group1auto.com. We appreciate you bringing this to our attention and hope to have the opportunity to better serve you in the future. Johnnathan Mendoza Service Director Tel. 281-557-7052

July 31, 2025

Great customer service. Thank you so much for taking good care of my care. I appreciate your help More

by Lydiayensu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 01, 2025 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2025

This dealership always takes care of me. Miss Jessica and the lead foreman made sure my car was in excellent condition. Great customer service! More

by Kelliecalvert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 02, 2025 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2025

Outstanding service, without a doubt. The service consultant was very knowledgeable and professional. I was pleased with the results More

by Bernard
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 31, 2025 -

BMW of Clear Lake responded

Hi Bernard, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Clear Lake! Thank you again, and have a fantastic day!

...
5
...