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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
967 Reviews
Call Dealership (281) 557-7000
View Awards

15943 Gulf Fwy

Webster, TX

77598

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Showing 967 reviews

June 18, 2026

Rader, Johnnathan, Nick, and the team at BMW Clear Lake are efficient, detailed, and thorough. More

by brooks.t.cartwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnathan Mendoza, Rader Evans, Nick Strehl
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Jun 19, 2026 -

BMW of Clear Lake responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2026

Always a pleasure to have my BMW serviced here! Service advisor William Russell is excellent, and it's easy to make an appointment. The free Uber ride back & forth is great. More

by kirkehummel
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Russell
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Jun 17, 2026 -

BMW of Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2026

Jamel did a fantastic job of taking care of our 640 convertible. Thanks, until we see you again!!! More

by jtbcrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Russell
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Jun 17, 2026 -

BMW of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2026

I went to get an oil change with a coupon that I received, thinking that I could use it at any BMW, showed it to the attendant, but once I checked out, they said I had to use it at a different BMW, More

by jrippelmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa
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Jun 16, 2026 -

BMW of Clear Lake responded

Thank you for taking the time to share your feedback. We sincerely apologize for the confusion and frustration regarding the oil change coupon and the unexpected difference in pricing. We understand how disappointing this experience was. We do review coupons and make every effort to honor them whenever possible. However, depending on the terms of the coupon, the type of repair or service being performed, and specific circumstances, certain coupons may not apply. We appreciate your feedback and would welcome the opportunity to discuss your experience further. Please feel free to contact me directly at johnnathanmendoza@group1auto.com or by phone at 281-557-7052 at your convenience. Thank you again for bringing this to our attention, and we hope to have the opportunity to assist you. Johnnathan Mendoza Service Director

June 09, 2026

Work was for an oil change and it was done. Further assessment found 3 other issues. More

by Winifred Gilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parra
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Jun 10, 2026 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 08, 2026

Sam and the dealership was amazing! They are honest and transparent! Sam made sure to explain everything up front and made sure I understood everything! The customer service all around More

by aad12141990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Jun 09, 2026 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 06, 2026

Reliable and professional service is standard at this dealership. My advisor is always knowledgeable and communicates well with me. The lounge area is clean and comfortable. More

by anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Morales
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Jun 07, 2026 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 05, 2026

The Service representative, Rader Evans, was very knowledgeable and easy to work with. I would recommend him and this dealership for BMW repairs More

by sam_ahmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Print
Jun 08, 2026 -

BMW of Clear Lake responded

Hi, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

June 01, 2026

Rader is always a pleasure to work with. Rader is knowledgable, friendly, helpful and goes above and beyond for the customer. More

by Taneska Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Print
Jun 03, 2026 -

BMW of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. If you have any further questions, please give us a call. We're always happy to help!

May 31, 2026

I had an excellent service experience at the dealership. Jamel was professional, courteous, and kept me informed throughout the entire process. More

by C.Armstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel
Print
Jun 03, 2026 -

BMW of Clear Lake responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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