
BMW of Clear Lake
Webster, TX
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I have a 2004 E46 M3 that I don't drive much but try to keep in perfect running form. I had an issue that I couldn't diagnose so I decided to visit BMW of Clear Lake at their new location. First of all, keep in perfect running form. I had an issue that I couldn't diagnose so I decided to visit BMW of Clear Lake at their new location. First of all, they have upgraded their service look and feel. It is the best service department I've seen. I've dealt with Chip Chappee serveral times before and asked for him by name. Chip always does an excellent job diagnosing and explaining the required repairs. Chip is also great at keeping the cost fair and reasonable. My M3 was done quickly and correctly. My car was returned cleaned and repaired perfectly. I am very happy with the whole BMW of Clear Lake experience thanks to Chip. More
When we took the car in for an oil change; a broken motor mount was discovered. This is because our service advisor Chip, is very thorough with the cars. He is very knowledgeable of BMW and always takes the mount was discovered. This is because our service advisor Chip, is very thorough with the cars. He is very knowledgeable of BMW and always takes the time to explain any questions you may have. More
Car buying experience was amazing! Kim Kimmel was our sales rep and he was awesome! Got an x5 for my husband with an x4 on order for me :) I can’t wait to do business with Kim again in Kim Kimmel was our sales rep and he was awesome! Got an x5 for my husband with an x4 on order for me :) I can’t wait to do business with Kim again in Dec when my car gets here :) More
Service here is always easy and convenient. My service advisor today was Gerardo. He did a great job in looking after my BMW. Very attentive and answered all my questions. This dealership is My service advisor today was Gerardo. He did a great job in looking after my BMW. Very attentive and answered all my questions. This dealership is a night and day contrast with their sister store downtown. Honestly this location has kept me in the BMW fold. Great Job Gerardo! Thanks for your help. I hope this gets you the recognition you so deserve! All the best, Rafael More