BMW of Columbus

Drove for a service/oil check along with checking previous damage to my car and had great service and care while I was there. Felt very comfortable previous damage to my car and had great service and care while I was there. Felt very comfortable More

Your go-to dealership and service center for phenomenal service and professional experts! I am always amazed at how thorough they are with inspections and quality of work. They truly value their craft, and service and professional experts! I am always amazed at how thorough they are with inspections and quality of work. They truly value their craft, and you can tell by their attention to detail. Also, they give you constant updates. More

The objective of the visit was resolved in a timely manner. Everyone was cordial and I was updated frequently regarding the progress of the repair. manner. Everyone was cordial and I was updated frequently regarding the progress of the repair. More

All involved were professional. Shout out to Justin for his response to our numerous requests and special thanks to Thomas for working his genius magic! his response to our numerous requests and special thanks to Thomas for working his genius magic! More

STARTED EXACTLY ON TIME AND EXPEDIENTLY ACCOMPLISHED THE DEFINED SERVICE. WAS VERY IMPRESSED IN THE DEALERSHIP PREPARATIONS TO HANDLE BUSINESS DURING THE PANDEMIC. DEALER PERSONNEL WERE WEARING MASKS AND TH DEFINED SERVICE. WAS VERY IMPRESSED IN THE DEALERSHIP PREPARATIONS TO HANDLE BUSINESS DURING THE PANDEMIC. DEALER PERSONNEL WERE WEARING MASKS AND THE ENTIRE AREA WAS REDESIGNED FOR CUSTOMER COMFORT. More

Barnes did a great job checking me in for my service call, keeping me updated on progress, and getting me a very nice loaner when they needed to keep my vehicle overnight. Thank you! call, keeping me updated on progress, and getting me a very nice loaner when they needed to keep my vehicle overnight. Thank you! More

My service representative, Mr. Frazier, was wonderful. He called and kept me updated and went out of his way to assist with me with a concern. He resolved my concern and I'm so thankful for him! He is great! called and kept me updated and went out of his way to assist with me with a concern. He resolved my concern and I'm so thankful for him! He is great! More

The representative was very helpful with his knowledge and professional customer service. He kept me informed on all aspects of my vehicle through out the service. and professional customer service. He kept me informed on all aspects of my vehicle through out the service. More

Exceptional customer service! I was very pleased with the communication during the time I spent waiting on any vehicle to services to be completed. I was updated throughout the entire process! communication during the time I spent waiting on any vehicle to services to be completed. I was updated throughout the entire process! More

Chris Barnes is always very professional and informative. I'm not sure if the problem has been fixed but will see as the car is driven. I'm not sure if the problem has been fixed but will see as the car is driven. More