Carrie is always great! I get exceptional service from the bmw service team. They go over everything that needs to be done to my car before and after they do it. They explain my warranty to me. When I had to get my car towed in they also let me know I have free towing service through bmw, which is a big help. Carrie always walks me to my car and explains what service was performed and how to find things on my console. She is absolutely wonderful!
Very friendly service and parts department. Had difficulties setting me up for a service warranty but ensured they could and did fix the problem. Would recommend this dealership to any and everyone I know.
BMW have provided me with outstanding service. Both Sharon and Carrie,were extremely helpful and very professional. On Monday Carrie, took care of my needs and Thursday Sharon, took care of my needs, both were very friendly and professional!
"Although it was a Saturday, they took time to address needs."
Steven took care of my needs as he has always done on past BMW cars. And your new genius explained the display key. Previously I had been told I would never use it and should just leave it in a drawer. I persisted and was glad to learn what's available on the display key.
Both Sales & Service are extremely helpful and very professional.
Jackie (Sales) & Steve (Service) are excellent in their customer service approach.
They are definitely the reason I have been a very loyal customer for years!!
Friendly staff, great customer service from start to completion of service.I was greatly impressed by the
politeness and willing to assist.Thumbs up to detail department,for a clean car after being serviced.