BMW of Columbus

I was told my fuel pump was bad. Still under warranty. Then I was told it was THE STRAP. Not under warranty. So for a$12.48 part I paid $422!! Then when I picked up my X5 there was grease all over the ins Then I was told it was THE STRAP. Not under warranty. So for a$12.48 part I paid $422!! Then when I picked up my X5 there was grease all over the inside door panel. Barnes was very polite. More

Best dealership that I have ever purchased a vehicle from; Mrs. Waters and her manager Charles worked hard to get me the car I wanted and best deal possible. Great team work to make sure the customer i from; Mrs. Waters and her manager Charles worked hard to get me the car I wanted and best deal possible. Great team work to make sure the customer is happy.... More

Dave was very friendly, helpful and knowledgeable as always. He goes above and beyond to satisfy his customers. He is truly an asset to the dealership. always. He goes above and beyond to satisfy his customers. He is truly an asset to the dealership. More

It is always a pleasure to take my vehicle in for service . My service advisor is Frasier and he always show exceptional customer service. He is definitely going to make sure that I am happy with my service . My service advisor is Frasier and he always show exceptional customer service. He is definitely going to make sure that I am happy with my service before I leave. More

Quick and easy service as usual. Bmw of a Columbus always goes above and beyond to make the sustainer feel welcomed and taken care of. goes above and beyond to make the sustainer feel welcomed and taken care of. More

In and out with no problems ,and had a wide select of vehicle to choose from and lots of color also. I was not pressure. vehicle to choose from and lots of color also. I was not pressure. More

Scheduling and check in was a breeze and I was kept informed of the work being done. The shuttle service to my office was prompt and convenient. informed of the work being done. The shuttle service to my office was prompt and convenient. More

Check in was smooth and rapid in spite of steady flow of customers. Service was performed as promised. Barnes completed my check in process in a friendly and rapid manner and kept me updated on the status customers. Service was performed as promised. Barnes completed my check in process in a friendly and rapid manner and kept me updated on the status of my vehicle repairs throughout the process. Well done. More

Jonathan was very friendly and professional. I arrived about an hour before my appointment time and was taken care fairly quickly. I was contacted when my service was complete. about an hour before my appointment time and was taken care fairly quickly. I was contacted when my service was complete. More

Service Department was spot on from the moment I arrived till complete. Even while Department was getting renovated. They came back and forth keeping me up to date. till complete. Even while Department was getting renovated. They came back and forth keeping me up to date. More