BMW of Dallas - Service Center

From the minute I pulled in until I left the environment was very professional and informative. Darick Connelly did a great job of communicating and updating me as the time lapsed. My service was longer t was very professional and informative. Darick Connelly did a great job of communicating and updating me as the time lapsed. My service was longer than expected but the communication from Darick kept me informed and provided the opportunity for me to continue or leave. If I decided to leave he offered an uber ride home and back. Overall the experience was excellent More

Adviser was very helpful, nice, and answered all my questions—small and large ones. I don’t like this word counter however. questions—small and large ones. I don’t like this word counter however. More

Service department is the best! Always there to help me take care of my car. Always there to help me take care of my car. More

Excellent service repairing my damaged side mirror! Great follow-up from Francisco! Highly recommend this dealer! Great follow-up from Francisco! Highly recommend this dealer! More

Thank you for taking care of me during my service visit. I appreciated the frequent updates and speedy resolution of my issues. I appreciated the frequent updates and speedy resolution of my issues. More

Great dealer and great service, quick efficient service, did not spend much time at all, will definitely recommend. did not spend much time at all, will definitely recommend. More

Great Service Rep! On time and loaner was ready. They do an awesome job at Auto Nation BMW and Mini On time and loaner was ready. They do an awesome job at Auto Nation BMW and Mini More

I’m so happy with their attentions……Excellent service! !! Norma is the BEST!!! Thank you 😊 !! Norma is the BEST!!! Thank you 😊 More

I received an email communication, but upon my arrival, I informed the staff that I needed to leave and would be leaving the vehicle. I was directed to the waiting area, and after waiting for more than 10 mi informed the staff that I needed to leave and would be leaving the vehicle. I was directed to the waiting area, and after waiting for more than 10 minutes, I let them know I was leaving and asked to be contacted by phone. I never spoke with the service representative assigned to me, as he was not present when I dropped off the vehicle. However, the checkout process was easy. More

Extremely easy to schedule an appointment! I was greeted promptly and given the opportunity to either wait in the nice waiting room, or get a ride-share back to work. They had the care read I was greeted promptly and given the opportunity to either wait in the nice waiting room, or get a ride-share back to work. They had the care ready at the promised time and had it washed! Francisco Torres was my service director. He was wonderful! More