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BMW of Dallas - Service Center

Dallas, TX

4.8
1,001 Reviews

1,002 Reviews of BMW of Dallas - Service Center

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May 23, 2025

Great Service Rep! On time and loaner was ready. They do an awesome job at Auto Nation BMW and Mini More

by guyger58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Russell
May 15, 2025

I’m so happy with their attentions……Excellent service! !! Norma is the BEST!!! Thank you 😊 More

by Sandra Vega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Aguilar
May 17, 2025 -

BMW of Dallas responded

Hi Sandra, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 12, 2025

I received an email communication, but upon my arrival, I informed the staff that I needed to leave and would be leaving the vehicle. I was directed to the waiting area, and after waiting for more than 10 mi More

by Ray
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non in person
May 14, 2025 -

BMW of Dallas responded

Hi Ray, thank you for leaving this detailed feedback about your experience with our dealership. If you'd like, please contact our General Manager at (972) 763-5528. We'd appreciate the chance to make your experience a positive one.

May 12, 2025

Extremely easy to schedule an appointment! I was greeted promptly and given the opportunity to either wait in the nice waiting room, or get a ride-share back to work. They had the care read More

by rhonda.appenzeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Torres
May 16, 2025 -

BMW of Dallas responded

Hello Rhonda, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

May 09, 2025

My experience with BMW Dallas was a pleasure. All of the personnel were helpful, professional and accessible. I would be pleased to recommend this dealer with the highest possible rating. Thank y More

by deisenlohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
May 12, 2025 -

BMW of Dallas responded

Hello, thank you for sharing your positive experience! We appreciate your recommendation of BMW of Dallas and we hope to be of service again in the future.

May 09, 2025

Professional and attentive to my needs. Both the service manager and the service tech were great.. More

by deisenlohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
May 12, 2025 -

BMW of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. If you ever need help, just give us a call. Happy motoring!

May 06, 2025

Dean N. delivered perfect customer service as always! Very happy with his patient and attentive professionalism. Robby (lead foreman) was also excellent an More

by mattcz214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean N.,Robby
May 09, 2025 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2025

Excellent customer service. Tyler Anderson is highly commendable for his professionalism and knowledge and appreciate the updates on my vehicle More

by Babes Cobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Anderson
Apr 30, 2025 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 20, 2025

BMW Lemmon Ave has great customer service. Their Service Center is outstanding! They are very knowledgeable and helpful to customers!! Highly recommend! More

by Knealy8769Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Letroyes and Vincent
Apr 22, 2025 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Drive safe, and we'll see you on the road.

January 21, 2025

They are a rip off, I put my car in the shop on Nov 26,2024 for an oil leak. I picked my car up on Dec.12,2024 & on January 7, 2025 I went back to the BMW house bc my car has been smoking ever since I More

by Iris Hendrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Silverio
Jan 23, 2025 -

BMW of Dallas responded

Hi Iris, thank you for taking the time to leave us your honest feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (972) 763-5528. We look forward to hearing from you.

Jan 23, 2025 -

Iris Hendrix responded

If your manager would like to speak to me, why wasn’ti given his direct number & better yet why didn’t he call me?! Y’all have my direct number, if y’all really want to rectify the situation have him show some professionalism & call me!

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