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BMW of Dallas - Service Center

Dallas, TX

4.8
1,008 Reviews

1,008 Reviews of BMW of Dallas - Service Center

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April 30, 2012

This was my first visit, Zafar was not friendly and almost rude. He told me this was my first visit but failed to explain how it worked. I had recently purchased a 328I conv and the car's system said More

by mckaymike00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zafar Vakani
February 03, 2012

I had one of the worst customer experiences I’ve ever had at BMW of Dallas. I scheduled an appointment for 4:15PM, noting what services I wanted performed. When I got there and had my car looked over brie More

by kkw16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon Moon, Zafar, Manager Jason
December 22, 2011

i have a 2006 6series bmw along with a 2005 7series, and i have to say this will probably be the last time i buy a bmw due to the horrible service departments note that i've tried 2 different dealers, they More

by bigktx
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i don't recall
September 03, 2011

Very disappointed in the service. Continuously refused to fix problems on my BMW; initial battery problem was denied a warranty fix because "You do not drive the car enough" although I had 30,000 miles in 36 More

by delawaredude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
December 09, 2010

Have purchased a 2009 and have my 2001 serviced here. Everytime we have needed routine or other service it has been outstanding. Lennie the service manager keeps me informed and explains what the car nee More

by Jmamd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lennie
December 08, 2010

I have had outstanding service every time I brought my BMW in for servicing, not only are your employees friendly but they have gotten me in and out of there in no time. The loaner cars are always availab More

by rosslharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
July 02, 2010

I go to this dealership for my services since it is closer to my work. The first time I went it was for a brake squealing. I dropped it off on Friday and Picked up Monday, they provided a BMW Loaner fo More

by chaolin2007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Carl
December 12, 2009

The Service done to my car was great. I took my mini cooper to Moritz 3 times and they could not fix my car. I took my car to Mini of Dallas and they found the problem and fixed it. However, The advisor More

by richminic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Dickerson
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