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BMW of Dallas - Service Center

Dallas, TX

4.8
1,008 Reviews

1,008 Reviews of BMW of Dallas - Service Center

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June 17, 2024

Helpful techs that were able to navigate insurance process. The service was fast and friendly. More

by scottandcelest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Jun 18, 2024 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

Excellent service . I was was treated in a timely and professional manner. And am satisfied with the service to my automobile. More

by llcrenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Jun 15, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 13, 2024

Excellent my last visit was above expectations especially since the visit before this one wasn’t as good More

by Tank56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Jun 14, 2024 -

BMW of Dallas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

June 13, 2024

Went for an oil change , found out there was an oil leak. The second in 6 months. Kinda question it. Also has auxiliary battery changed due to diagnostic but the auxiliary battery never gave me an issue . More

by KoolP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Jun 14, 2024 -

BMW of Dallas responded

Hello, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (972) 763-5528 when you can so we can address this situation directly. Thank you and have a great day.

June 12, 2024

They have always provided excellent service in a timely manner keeping the customer in the loop. More

by Lshuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi mukupe
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Jun 14, 2024 -

BMW of Dallas responded

Hi, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

June 10, 2024

Fernando was amazing. He was very thorough and punctual. He made sure I was very well taken care of. He went above and beyond on my car repairs. Thank you Fernando More

by Naticosnmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Jun 11, 2024 -

BMW of Dallas responded

Hello, we're happy you found our staff Fernando, to be so supportive during your experience here at BMW of Dallas. If you ever need help, just give us a call. Happy motoring!

June 10, 2024

Very good service, Tanner was great and was really helpful and explained really well. I would recommend More

by Jarius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Jun 12, 2024 -

BMW of Dallas responded

Hi Jarius, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. We hope to be of service to you again in the future. Best wishes, BMW of Dallas

June 09, 2024

My service advisor was great! I am also satisfied with the service performed on my car. More

by ernesto.anaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jun 12, 2024 -

BMW of Dallas responded

Hi Ernesto, thank you for your great review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2024

Dean is an excellent service rep who I have worked with on several occasions. Great job and excellent in keeping his clients informed More

by Jsmck@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Jun 12, 2024 -

BMW of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 08, 2024

Working with Dean makes the process smooth and keeps us bringing both our vehicles to BMW of Dallas for service even there are 2 other BMW service centers with 20 mins of our house More

by bmwbmwbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Jun 12, 2024 -

BMW of Dallas responded

Thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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