BMW of Dallas - Service Center

Severo and Mikola took wonderful care of me! Provided uber rides and beverages for me and my husband. To and from North Park Center while we waited for my car. Provided uber rides and beverages for me and my husband. To and from North Park Center while we waited for my car. More

Service was great, but the Call Center is HORRIBLE! They had no information on my car and gave me the wrong time for my service. They also told me my service would take three hours, which my service ma They had no information on my car and gave me the wrong time for my service. They also told me my service would take three hours, which my service manager said was false. The couple sitting next to me had a confirmation email for service the day before, but when they arrived there was no information no information that they had an appointment. BMW needs to reevaluate who they use for a call center. More

Francisco was very professional,accommodating and great communication. He made my service appointment pleasant and quick. communication. He made my service appointment pleasant and quick. More

Great experience working with Tyler on my service. He was easy to deal with and responsive. He was easy to deal with and responsive. More

Its close to whete I live! Victor is helpful and explains well whats going on with my car Victor is helpful and explains well whats going on with my car More

The sales and service teams are both very attentive and efficient. They provide targeted, understandable information, and are honest and trustworthy. Oscar was particularly helpful with my service needs efficient. They provide targeted, understandable information, and are honest and trustworthy. Oscar was particularly helpful with my service needs today. More

The best dealership I’ve been to thus far. Ask for Victor for the best customer service and communication. Ask for Victor for the best customer service and communication. More

Awesome service center, the manager is great and so is my service advisor. I have been going there for many years. service advisor. I have been going there for many years. More

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Great service. X x x x x x x x x x x x x X x x x x x x x x x x x x More